This is an update to a review I posted for this place about 3 years ago. The pizza: still delicious. The soups: still delicious The other foods: still delicious. This little place is also spotlessly clean. But............apparently 3 years later they still have staff issues. The young girl taking the phone orders and working the pick up counter was snippy, rude condescending to some of the customers. While sitting waiting for my pizza I heard this young girl talk snidely about almost every customer as they walked out. She had a derogatory comment about almost every customer. And apparently whoever was in charge just let her get away with it. Tony's, I love your food have for years. But some...
While he was waiting, I called to speak with the owner. I was met with a rude woman who said he was busy and didn't know when he'd be available. When I asked for her name and said goodbye, I remained polite despite her unprofessional demeanor. Having worked in hospitality for years, I know that customers deserve kindness and respect, no matter how busy things get.
To make matters worse, the same disrespectful woman later told my husband, in a snarky tone, that "Your wife is a delight," which was completely inappropriate. After hearing that, I instructed my husband to cancel the order and request a refund. When he mentioned their poor business practices, she fired back with another rude com...
Being a pizza fanatic who has lived in both NEPA and NYC, I have to say that NEPA more than hold's it's own when it comes to one of a kind pizza joints. Tony's is a perfect example of this. The pies here are round, slightly smaller than NY style, and the sauce is... well, like no other sauce in the world. There are no Tony's pizza clones, because the sauce recipe is, of course, a secret and cannot be replicated not even by alien civilizations that are far more advanced than our own. Warning: the pizza is served HOT. If you eat it without first allowing it to cool you will sear the roof of your mouth, and loose strings of mouth roof flesh will fall into and intermingle with the cheese, sauce...
When the pizza was finished, it was boxed up with my wings. Unfortunately, both the wings and the pizza were so salty that I couldn't eat them at all. The next day, when I called to complain, the guy who made the pizza told the manager that I had threatened him, which was completely false. Both managers were very disrespectful; one of them told me that I couldn't return the food after having taken it home. I paid $12.15 for food that was inedible. I tried to contact the owner, but I was informed that Tommy doesn't come to either location. The amount of salt in the food could potentially be harmful. This experience was very disappointing.
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This is definitely the type of place where you stick to the pizza. I called to place an order for pick up and the woman was very unfriendly, but I figured it was just because it was a busy Friday night so I shrugged it off. The Italian subs are all bread and no meat. The only good thing about it was that the bread was indeed fresh. The hot chicken bites were dry and nothing to write home about. When I picked up the food I was surprised to see it wasn't even busy in a Friday. Definitely better places in the area to get dinner.
This place has always been a favorite spot for Friday nights after a Pennsylvania football game. I've since moved on to the more upscale part of Tony's, which is the downstairs wine bar. The pizza is among the best in the Pittston area, but I can't speak for most of the other dishes! The wine bar is a fantastic addition, and I've enjoyed watching games there on Saturdays. However, I haven't been back in quite some time since moving to Philadelphia, which has only made me miss NEPA pizza even more!
What a fabulous place to eat and drink! The service is great and it is a place you feel like home at when you head down to the Wine Cellar below. I am not sure what they put in their pizza sauce to make it so amazing....but they will not tell me, as it's a family recipe. The dough for the crust is made fresh every day, and do not forget to try their white pizza. If you are looking for a glass of wine, beer, or a fantastic cocktail, take your food to Tony's Wine Cellar down the stairs!
I have came here a couple of times over the past few years and always loved it. I hadn't come back in a while and I was disappointed. I'm pretty sure it's no longer family run and got sold to someone else. The pizza was still good and the salad was good, gnocchi not so much. The server was VERY sweet and accommodating and was able to take it off the bill.
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Great pizza and great service from Liz who has been here 20 years in this 50 year old established pizza business. I am traveling for work and I will definitely be back again!
One of the best in pittston..good pizza. Only had the pizza though so I can't comment on any other items on their menu
