We noticed the mistake right away and informed the person who handed us the food, who was different from the person who took our order. This person claimed they only had one type of quesadilla that includes chicken and advised us to specify if we wanted it without chicken next time. I explained that we had ordered a kids' cheese quesadilla, and it had been repeated back to us correctly. When I asked if they could prepare the cheese quesadilla as we ordered, he said he could remake it if we returned the chicken quesadilla, or we could pick out the chicken ourselves.
My daughter, unimpressed with the uncooked cheese and cold chicken, insisted we just leave. It looked unappetizing. We've had s...
At work, this is my favorite spot for lunch. The food is delicious, and the smoothies are fantastic too. I recently tried the location near my home, and I wasn't disappointed either. The ladies who took my order were very friendly. My 7-year-old son loved my smoothie and wants to join me next time!
Food is good I come here a lot but the manager was ahole who was swearing at the workers and talking obnoxiously the entire time.I was waiting for my food and I couldn?t order because how loud he was. Definitely the type of person who feels entitled to everything in lift. Not coming here again.
This place has gone from bad to worse. Their slogan is “on tropic time” because they are so slow it’s hard to comprehend. I always get the Detox Island Green… it’s green. No idea what this is, but it tastes like water. I won’t be returning, this was a complete waste of $12.
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I ordered my food at 220pm and recieved my food at 3pm. I only ordered 1 food item and 1 smoothie. It took 40 minutes of me standing in the store to receive it. This is absolutely unacceptable. I want my money back for my wasted time.
I had a great first experience! I ordered the Avocolada, and it was absolutely delicious. I also tried the PB&J flatbread, and wow, it was amazing! I will definitely return for both dishes and more.
They are the ones to accommodate the customers and make the smoothie just how you wanted. Also they are always professional and kind to everyone
The smoothies at tropical smoothie are very delicious but my food order today was wrong they gave me the wrong wrap and I called to notify .
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Not recommended. Bad customer service. Slow. Unfriendly. Just go somewhere else this place is
My go-to location. Friendly staff, not too busy and easy to get in/out. Kailey and Nate!
