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"I liked this place, but now the customer service is not all that great and it is gone, crowded. work better off"
Telefon: +441159464422
Adresse: Village Hotel Brailsford Way Nottingham, Nottinghamshire NG9 6DL, Broxtowe, United Kingdom
Reservierung, buchen
Stadt: Broxtowe
Webseite: https://www.village-hotels.co.uk/hotels/nottingham/eat-drink/
Montag: 07:00-17:00
Dienstag: 07:00-17:00
Mittwoch: 07:00-17:00
Donnerstag: 07:00-17:00
Freitag: 07:00-17:00
Samstag: 08:00-16:00
Sonntag: 08:00-16:00
Gerichte: 10
Kategorien: 5
Bewertungen: 600
It depends what you are looking for, the venue is well equipped and should perhaps be used to provide a better overall experience. I would personally have a division between groups. So that family groups, hotel guests and sports fans can get what they want out of the experience. I think you need to ask a few more questions when taking bookings to find out what guests are expecting there seemed to be confusion on the evening due to allocated seating. The biggest failing being that I waited for nearly 20 minutes while my food was getting cold to get served at the bar.
Appalling service. 40 minutes to order food and drinks from the bar. Staff couldn’t work the tills, or keep up with the glasses. The food was dripping wet making the bread soggy. It was meant to be valentines but no one was bothered about it. Overall very disappointing as we have been before it was changed to a sports bar and the food was great. I recommend people to stay away unless you want a boozy afternoon watching sport.
I go here once too twice in the week, I love it always have a nice warm welcome, I have an annoying drink to which never too much for them to make, including my vegan cream, it always taste great and love to catch up with them, honestly I look forward to my coffee every weekend and to the beautiful staff always ask how iam etc always makes my day to always get a joy and always see my staff as well as
I stopped by to grab a drink at this restaurant, but I'm going up to my room since I'm staying in the hotel where it's located. The server was lovely and provided very quick service. Even though it was mid-afternoon and there were plenty of choices, I had to settle on a cake and a drink due to my allergies. Reserviere jetzt einen Tisch
The pub itself was very cold with the aircon on for some reason in Feb however our server was very accommodating in finding out what was safe for me to eat with my allergies and did not make it seem an effort for her. Thank you so much. The food was lovely
The chai tea latte was delicious and the atmosphere was cozy with a convenient place to charge your phone. However, it was disappointing that there were no restrooms available. Due to this inconvenience, I would not choose to return to this restaurant.
good service, very well made drink and free jam with my crossiant, where normally they have to pay for it in some stores / other chains, but does not accept the dieucks app for payment :
The male at the bar was brilliant he was chatting to the kids at the other table and adults elsewhere he was great with everyone Reserviere jetzt einen Tisch
good quality dieucks, cleanliness well maintained in the village hotel. good selection of drinks and soy milk available.
I liked this place, but now the customer service is not all that great and it is gone, crowded. work better off
