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"I ordered a small strawberry frosty, but they gave me spoiled and sour vanilla instead."
Telefon: +12507631110
Adresse: Sunvalley Locksmiths, 2062 Harvey Ave,BC V1Y 8P8, Canada, Kelowna
Stadt: Kelowna
Montag: 07:00 -01:00
Dienstag: 07:00 -01:00
Mittwoch: 07:00 -01:00
Donnerstag: 07:00 -01:00
Freitag: 07:00 -01:00
Samstag: 07:00 -01:00
Sonntag: 07:00 -01:00
Gerichte: 0
Kategorien: 5
Bewertungen: 220
I placed an order on Uber Eats at 2:00 PM on June 20, 2023. Unfortunately, my order was missing the coffee I had paid for, and the driver, Troy, was unhelpful and told me to contact the restaurant. Orders should be prepared accurately and completely, especially when they are not complex. This level of service is unacceptable. I would like a refund for the coffee and an apology. I tried calling twice but only received a busy signal. When I asked the driver about the issue, he refused to address it. It is important for drivers to pay attention to orders and ensure they are correct. I will be lodging a complaint with Uber Eats and have reduced the driver's tip from $6.00 to $1.00. Additionally,...
I ordered on Uber Easts 2:00 PM June 20, 2023. My order did not include a coffee I paid for and the arrogant driver Troy told me to 'call the store '. You are supposed to prepare orders fully and completely. My orders are not that complicated. THIS IS NOT OK. I want my money back for the coffee and an apology. I called twice and only got busy signal/not available. I asked the driver about the matter and he refused to deal with it. I assume HE CAN READ ORDERS AND CHECK THEM. It is totally unacceptable to behave in this matter and treat me as if I would accept such a bad attitude. I will be complaining through UBER EATS as well about this and reduced his tip from $6.00 to $1.00. I also ordered...
went to this lactation a few days back. first of all they overcharged me and didn’t accept the coupon i had on my phone from their app. when asked why they couldn’t give me a reason and blamed it on the computers. also they lady at the window had a rude tone with me after i asked about the coupon. when i got home and opened up my food i saw that the burger i had ordered had literally nothing on it except ketchup, no meat no cheese no lettuce no nothing. i proceeded to call wendy’s a couple times but nobody would answer the phone. i went back the next day with the burger and asked for my money back and was hit with countless questions suggesting it wasn’t their fault. i like the wendys food c...
Look here, look listen. Wendy’s probably has the best fast food breakfast sandwiches… if you can get them.It says they serve breakfast until 10:30, multiple times I’ve shown up slightly before or after 10am and have been told they’re not serving breakfast anymore.I get it, stuff happens… but you gotta change that signage.Ps. Beyond the look out for an obese man driving around in a red V6 Mustang. He frequents this location and harasses patrons for Pepsi and chilli. If he approaches you tell him “appearing offline doesn’t work” and he’ll leave you alone. What ever you do, don’t mention vacuum cleaners or car wrecks. Seem to be triggers.
The service at this restaurant was not good. We visited at 9pm on a Sunday and they were very understaffed and slow. They almost forgot to include items for the customers in front of us in line. It took about 10-15 minutes to take our order, and when our drinks finally arrived, they were the wrong size. We had to ask for our drinks a second time before receiving them. Additionally, my girlfriend was charged twice for an item she ordered after me, and the manager claimed they couldn't do anything about it and blamed my girlfriend. We are giving this restaurant 2 stars because the food was good, but everything else was terrible.
A year ago, I had a bad experience with the manager here at this branch. Came back tonight, thought it would be different.Tonight the crew who took over the till was so adorable even tho it was already late at night. My astonishment when the manager on shift T. called the crew and said something about ignore everything . Like, did u not like your staff helping customers?So when i told her that the frosty they served To Go was dripping, she looked irked and immediately replaced it. She wasnt happy, that manager. Maybe she should train her customer service skills.
Absolute joke of a restaurant. I haven’t had Wendy’s in years and decided to come back just because. I was met with nobody in and nobody working the counter. I sat at the front of the line for 20 minutes and was finally served. I will never be coming back.
Usually I love going to Wendy’s but this is just low quality. Do better! My bun was falling apart, smallest piece of lettuce. Scrapped together for a dog.Overpriced.No care. No pride.
Rude staff, horribly understaffed, and long wait times to order. One of the managers rudely told a man in line “You’re going to wait!”. Food tasted good though but took
I ordered a small strawberry frosty, but they gave me spoiled and sour vanilla instead.
