Whole Foods Market Jericho is not a very large store in the way the isles are set up it can be kind of a tight squeeze pushing the cart through the small narrow passageways near the fruit and produce section of the store when you walk in. However they have a nice variety of fruit and vegetables and sometimes exotic fruit can be found when in stock/season. The store is fairly clean. Most times the isle are packed with stockers stocking the shelves during extremely busy times of the day, One would think a store as busy as Whole Foods would stock shelves overnight so the shelves are fully stocked upon opening leaving the isles an clear of clutter allowing shoppers easier access to the items the...
The store is also crowded with online Amazon shoppers, many of whom disregard mask-wearing and social distancing, completely blocking aisles without consideration for others. When I requested a bag for my purchase, I was met with a blank stare, and then begrudgingly handed a single bag as if I should feel grateful to receive it. Meanwhile, the employees watched me bag my own items, seemingly proud of making customers do their own packing after we've already paid a premium compared to other grocery stores.
The discontent of the employees working at Whole Foods under Amazon's ownership is palpable, and it truly shows in their service.
This is review is concerning my recent experience of using this location from my Amazon Prime account. It claims that if I pick out a selection of foods found in the store, they will be delivered in two hours. I spent a half hour picking out a nice selection of staple items most of them reasonably priced some a bit on the high side. Then when I got to checkout I had to choose a time for them to be delivered. There's the rub. Delivery could not be done in 2 hours. Delivery could not be done today. Delivery could not be done tomorrow. Delivery could, seemingly, not be done ever. They had just totally wasted my time.
I used to love this place. But lately the store is so overpacked with amazon prime shoppers you can barely move in there. There has got to be a way to fill your online orders. Perhaps before or after regular hours. It's gotten to the point you could barely move down the isles and there are unattended carts everywhere blocking everything. Even worse since corona, and by the way great way to social distance. They only let a limited number of people in the store and it seems there are more amazon shoppers than regular customers.
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I love WF delivery via Amazon and have scored 2 delivery windows I the last week which is AMAZING!! I live at least 20 miles/10 mikes from the closest WF so its great to have my groceries delivered to my doorstep in this time of COVID-19 craziness. It's more reasonably priced than the local places and I love the variety! Today I scored 2 boxes of gluten free potstickers and 2 bags of Alexia hash browns plus a large watermelon for $6.99 plus olive oil and capers. It will be an interesting dinner tonight!
We had the worst customer service experience at this Whole Foods. The staff was rude, unhelpful, and made us feel unwelcome. Because of this terrible service, we've decided to stop shopping here. It's a shame, as our experiences at other Whole Foods locations have been much more positive. We highly recommend avoiding this store.
I know it's a pandemic, but if you can't make fresh sushi, don't sell it! Salmon avocado rolls were inedible. They'd clearly been made with days old , stale rice. They have nerve to charge $30 for food that, had I actually eaten more than one bit, probably would have gotten me and my daughter sick.
While the store may be older, the layout leaves much to be desired. However, they boast the biggest selection of organic and natural foods compared to any other grocery store. Prices tend to be on the higher side, but they do have an excellent salad bar and a variety of prepared foods.
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Social distancing line outside moved pretty quickly- they have an employee stationed at the entrance and exit and are communicating to keep some control over how many people are inside. Good news is the store is well-stocked, and there is hardly a line to check out.
Good coffee
