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"good food and fantastic customer service.food is come on table very fast. wilk back again with my family. thanks samir"
Telefon: +442073779226,+442073772025,+442073779292
Adresse: 108 A Whitechapel Road, E1 1JE, Tower Hamlets, United Kingdom
Stadt: Tower Hamlets
Webseite: http://www.ottoman-grill.com/
Gerichte: 10
Kategorien: 5
Bewertungen: 1725
The manager (Mr zaza) of this restaurant has no skills with customer service, We had a lucky escape. I tried to book this place for my father 89th with 45 guests, of that 8 were under the age of 3. When he heard this he was not pleased at all. I took a look at the basement private hall which had an awful damp toilet smell, I raised this concern with the staff member. The menu I selected was £17 per head and he expected me to pay this price for the children. I suggested he charge £10 per child but he said no and kept being very aggressive and using an unprofessional tone. He then asked for a deposit of £200, I agreed to pay £100. When I took out my bank card he said no, he wants cash and agai...
I recently dined at this restaurant and was looking forward to trying their various masala dishes, such as lamb chop masala/curry and butter chicken. However, I was left disappointed. The butter chicken lacked a buttery flavor and just tasted like regular chicken curry. The lamb chop masala/curry was also disappointing, with chewy meat that did not complement the masala well. On a positive note, the chicken tikka was excellent - juicy, tender, and practically melted in your mouth. The naan bread was also a standout, being buttery, soft, and freshly prepared. Despite these two highlights, I was overall disappointed with the food at Zaza's and would not recommend visiting anytime soon.
We go very often and always love the food. We love the prawn curry, masala fish, kebabs, and paneer tikka.....and lots more. They sometimes have parties on the weekend, check before you ho as on these nights the service can be slower and also the food quality goes down a little for other customers, who are not part of the party, when there's a party. But I would highly recommend as the food (on a non party night) is just delicious and nice staff. It's def our favourite restuarant in Whitechapel by FAR. It's changed names and is called Zaika now.
Used to be a family favourite.. NOT ANYMORE! Terriable customer service. Manager has no manners and is very rude and unwelcoming. Due to the appalling customer service my family and I will not be stepping foot in Zaza’s again! Food is very basic too. I do not recommend this place. You are better off going to HFC across the street to be honest. At least the customer service will be good and you’ll actually want to spend your money there.
We hosted a New Year's party for a group of 43 people at ZAZA. The party took place in the basement hall, and everything from the food to the staff to the environment and cleanliness was exceptional. The restaurant is under new management, and both the manager and staff were incredibly friendly and helpful. We absolutely love ZAZA.
Chicken jalfrezi was very bland and flavourless, also strangely full of huge chunks of raw ginger. I had large which was on the small side of average. Pilau rice was a bit soggy and for some reason had peas and carrots. Naan bread was pretty good. The meal was hugely overpriced.
The food was amazing and the servers were incredibly friendly and helpful! I would definitely go back again. There are also plenty of vegetarian options available.
The deal was off and the manager was very defensive and rude when we pointed out the foul smell. Day after all 3 of us had stomach problems.
Visited for lunch with friends, the naan roti and the meat dishes were amazing.the place wasn't crowded therefore had fast service
good food and fantastic customer service.food is come on table very fast. wilk back again with my family. thanks samir
