Visited because vegan options were advertised. Unfortunately the associate preparing our food doesn’t understand veganism and cross contamination so we decided not to go forward with our complete order. No big deal and no complaints from my end because not everyone understands. Instead I opted to purchase a normal cheese pizza for my son and waited. Sadly, the demeanor and dismissive nature upon receiving my sons order was extremely passive aggressive and mocking. The associate tossed my sons order on the table and stated “have a good night” in a tone laced with sarcasm. I continued out the door again with no complaints or rebuttal. Once in my car I contemplated complaining to the store mana...
Woodlands is over saturated with pizza shops and I 'll be honest, most places are all about the same--from mod pizza, Marcos, pepperoni, dominos, Pizza Hut, etc. That said, 1000 is probably the most artisanal tasting pizza in the area and if you like Neapolitan style, this is probably one of the better spots. The pizzas are cooked in a brick oven so you get a nice char on the crust and adds to the Smokey flavor. The pizzas are generally light and airy which stays true to Neapolitan.I 've I noticed several reviews complaining about the pizzas being overcooked or burnt. I think that 's unfair feedback since a true Neapolitan is supposed to be charred. I think the comments that complained about...
Shortly after placing my order, an employee called to let me know they were out of bell peppers. I expected to be asked to choose a different topping, but instead, he offered to go next door to the grocery store to buy fresh ones. He didn’t want me to think the restaurant was closed if I arrived. That level of customer service was impressive! The menu offers both classic and creative pizzas, and I found the food to be very good. My only downside was that many tables were not cleaned, but with only one employee working, it was understandable. I definitely recommend the pizza and will be back!
Terrible customer service. Called ahead to ask if they had dairy-free cheese. Was put on hold so the confused person answering the phone could go ask if they did. Was told “we have vegan cheese”.20 min later we arrive and are ordering, only to be told they don’t have vegan cheese. Told the person at the counter we had just called about it and he just stared at us blankly. No apology, no “would you like anything else” just shrug and silence. I get how someone might think it’s idiotic to ask for dairy free cheese at a pizza place, but it’s simple- don’t offer it if you don’t carry it.
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I'm not really sure why this place has received such high ratings. It was our first visit, and the employee who greeted us seemed to have an attitude and wasn't very welcoming, despite the fact that we were there to spend money. On a positive note, the cashier at the end was very friendly. However, the wings were just average, lacking any sauce and tasting like they could have been frozen wings made at home. I did enjoy the slightly charred pieces on the pizza, but due to the poor attitude of the initial employee, I ultimately rated it lower.
As someone who worked here, I can say that this store, and the one located off of I-10 is owned by someone who has no care in the world for anyone but himself. I was told with 2 days notice that I was losing my job, because bills weren’t paid for the location and everything was made out to be like business as usual. While the food was good, learning about someone’s true colors whom I had worked very closely with for nearly 2 years has soured any chance of any other locations receiving business from me in the future.
The staff here need better training and management—it's like they're just playing with people’s food. I paid for my order, but the team was incredibly immature. Maybe I ordered more than they could handle: one pizza, wings, and cheese sticks all at once. Not to mention, they didn’t coordinate the timing, so the pizza was served first, the cheese sticks were still cooking, and the wings ended up cold. Definitely not worth coming back.
Some of the worst pizza I've ever had. It was barely edible the next day when I heated up my leftovers in the oven and I ended up throwing the rest of the pizza away. 2 stars because the salad was good and a good price.
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This was our first visit to 1000 Degrees Pizza, and we thoroughly enjoyed our meal. The staff were warm and attentive. We will certainly be returning.
A good tastingCrispy and crunchy flavor!!!!!!!Im going to come back
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