"Food was nice, surroundings was nice, it was just very over priced for what you actually got. Would I go again, no not really"
We booked a table for six, for our mothers 80th Birthday treat, but left disappointed. The service and some of the food was way below what we had expected. Two small round tables had been pushed together to accommodate us, not ideal. We were told that we would have the champagne and strawberry’s to start. We had all drank the champagne before the strawberries arrived. The only sandwich with any real flavour was the smoked salmon. We were told we could have more sandwiches, when we asked they took over an hour. Teas arrived very late and we had eaten misting the food beforehand. Birthday cake placed on table without any kind of celebratory effort. Waited 30 minutes for knife to cut cake. One...
What a bitter disappointment! The best point is that the staff were very welcoming. The afternoon tea itself was awful! Mediocre sandwiches, very sickly cakes 2 each) and 2 scones each. The coffee was served in a pot that the lid kept falling off every time you poured a cup someone could easily get scalded), the refill pot arrived minus the lid and the table next to use also received their coffee in a pot minus the lid. The afternoon tea is well overpriced and added to the shock of the addition of 12% service charge which amounted to £14.60 for 3 people it certainly left us with with a bitter taste. We did ask for the service charge to be removed not worth it. Will definitely not return agai...
Certain of the items served were very good i.e. the fish sandwich and the salmon sandwich but the sandwiches were very poorly filled and not very appetising.. Also disappointed with service at our special afternoon Gentlemans and indulgent tea outing. The voucher was for 2 x standard experiences and we paid an extra £42 for th upgrade so a total of £117 INCLUDING 12.5% service charge we had to chase all the way to order then the plates were served but no tea at all until chased again.......the scones were served delicious but no tea again On the whole very disappointing especially as 3 couples came in quite some time after us yet were served well before
Although staff were pleasant and one in particular was friendly they all looked like they preferred to be somewhere else. This was a Xmas present from family which was a lovely idea but disappointed with food. Finger sandwich’s were not as tasty as some we had elsewhere, I had the battered fish sandwich which was exactly that a posh fish butty !!!!! With a very small coronation chicken with mango on a tiny piece of bread. The flavours were nice but the battered fish was greasy. The scones were delicious but the cakes were extremely rich and sickly. The tea was weak and warm ! Then we were hit with a £9.20 service charge……. All in all not a good time
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Lovely classic surroundings in the centre of a Chester. Staff from doormen to waiting staff were polite attentive and delightful. My wife is gluten intolerant and her afternoon tea was every bit as tasty and varied as mine. The sandwiches and cakes were delicious and tastefully served and more tea coffee and sandwiches were offered but none were needed) . Bought as a present , we didn’t quite know what to expect and thought it might not be our cup of tea no pun intended) but it was a lovely and we really enjoyed it.
Just home from Afternoon tea. Very disappointed at value for money. I was given a gift voucher and was expecting something grand. Alas it is probably the worse afternoon tea I have had in a long time. Poor service for such highly repected establishment. Maybe it was because we had a voucher, as we looked around the room the paying customers seemed to have a larger portion. i.e my gluten free scone was the size of a 50pence piece and chocolate cake that was too sweet to eat.
Understated elegance. Great range of teas. Sandwiches good. Cakes superb. Local fine bone china. In contrast to the most recent previous review we found the staff friendly and helpful and the service speedy (without us feeling rushed) and excellent. A present from our wonderfully thoughtful daughter, but we will be back.
Fantastic afternoon tea, and top level service. As a couple we had a really enjoyable experience. Good selection for afternoon tea that was presented beautifully. Highly recommend the gentleman’s afternoon tea. The service received was excellent and set within fantastically decorated room.
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We had the Afternoon tea. The food was ok, but way overpriced. But the main problem was the service. The staff were sullen and not attentive. The coffee and tea cold. Not to be recommend
Food was nice, surroundings was nice, it was just very over priced for what you actually got. Would I go again, no not really
Scottish Smoked Salmon Crème Fraiche
Welsh Dry Aged Beef Horseradish
Plain, Sultana Or Maple Pecan
Traditionelle Nachmittags-Tee
Rosé Champagne Afternoon Tea
Royal Legbar Egg Mayonnaise
Matcha Tea Lime Profiterole
Champagner Nachmittagstee
