I placed my sushi order at 2:48 PM, and by 4:30 PM, I still hadn't received it. I called to check on the status, and they told me that the delivery driver was on the way. I waited until 5:00 PM without any updates. When I called back, I was informed that there was an issue with my order and they couldn’t confirm when I would receive it. I asked for a discount, but the person on the line said she couldn’t offer one because she needed to meet her quota. She mentioned she could give me a discount on my next order but added that she understood I probably wouldn't be calling back. I ultimately decided to cancel my order, feeling frustrated by the lack of a clear explanation or any genuine concern...
I placed a sushi order at 2:48 PM, but by 4:30 PM it still hadn’t arrived. When I called to check, I was told the delivery driver was on the way. I waited until 5 PM without any further updates and called again, only to be told there was an issue with my order and they couldn't confirm when it would arrive. I asked for a discount due to the inconvenience, but the representative said they couldn’t offer one because they had to meet their quota. She did mention a discount for my next order, though she admitted I probably wouldn’t remember this experience by then. Frustrated by the poor communication and lack of concern for customer satisfaction, I ended up canceling my order.
I placed my sushi order at 2:48 PM and waited until 4:30 PM without receiving it. When I called to check, I was told the delivery person was on their way. I kept waiting until 5 PM with no updates. After asking again, I was informed there was an issue with my order and no estimated delivery time could be given. I requested a discount due to the inconvenience, but was told it wasn’t possible because of a quota the staff had to meet. They did offer a discount on my next order but doubted I’d remember it. Frustrated by the poor communication and lack of customer care, I decided to cancel my order.
I placed my sushi order at 2:48 p.m., but it hadn’t arrived by 4:30 p.m. When I called to check, I was told the delivery was on its way. I waited until 5 p.m. with no updates, so I called again and was informed there was a problem with my order and no estimated delivery time. I asked for a discount, but the staff said she couldn’t offer one due to her quota. Instead, she offered a discount on my next order, acknowledging I might not want to call back. Feeling frustrated by the lack of clear communication and genuine concern for customer satisfaction, I decided to cancel my order.
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We placed an online order for dinner and waited the 45 minutes promised on the website for our sushi to be ready. However, when we arrived at the Metro grocery store in Longueuil, the staff informed us that the sushi chef had left 30 minutes earlier. After a lengthy drive and an even longer wait, we left empty-handed. It was a total waste of time.
I placed an online order from Aki Sushi in the evening, expecting the sushi to be ready in 45 minutes as stated on their menu. However, when I arrived in Longueuil, the staff at the Metro grocery store told me the sushi chef had left 30 minutes earlier. After a long wait and trip, I never received my order. It was a huge waste of time.
After placing an online order for an evening, we waited 45 minutes for the sushi to be ready as stated on the website. Once we arrived in Longueuil, the employees at the metro grocery store told us the sushi had left 30 minutes earlier. So, after a long trip and a lengthy wait, we never received our sushi. A huge waste of time.
Without a doubt, this is the best sushi in town!
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The best sushi I've tried in town!
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