"My visit to this restaurant was underwhelming to say the least. The food was subpar, tasting more like microwave meals at premium prices. The service felt rushed and almost bothered by any requests, honestly. Unfortunately, I cannot recommend this spot based on my experience."
This place has really gone downhill. We made a reservation for four, and when my wife arrived at the parking lot, her sisters showed up unexpectedly. She called from the parking lot to ask if we could add two more to our reservation, but they said they were fully booked because of Father's Day and couldn't accommodate us. However, when we walked inside, the restaurant was only about 25% full. I asked at the front counter if they could add two more, and they said it was no problem. Clearly, there's a communication issue between staff members. The biggest problem, though, is the food. We ordered the mushroom appetizer with zip sauce, but it was bland and flavorless. I've had this dish many tim...
Wow. For that kind of money, you 'd expect better. It started out nice. We were seated quickly and they had partitioned off an area for our 12-person group. But it didn 't impress after that. We saw only ONE employee, our server, come to our table during the entire 3 hours we were there. No one else came to offer water, clear dishes, ask if anyone needed anything. Just him. And the poor guy spilled a large drink straight off the bat. And he was the one who had to do all of the work cleaning that up, too! Poor guy had to service 12 people, clean messes, clear dishes, take orders, etc... He wasn 't up to the task, particularly when you 're spending $600 on an elite meal. In addition to spillin...
Tried this place on a whim with a group of us and it turned out to be a good choice. The atmosphere is a bit classier but not to the point you have to dress up beyond a pair of jeans and a nice shirt. The waiter who served the group was direct and appeared to be a bit short at first but warmed up to the group towards the end of the meal. He was good at making sure no drink glasses were empty and the table was kept clean between meal courses. The food was better than anticipated. The reviews I had read prior to coming didn't inspire. This was quickly changed after the food started to arrive. The breads while we waited were fresh and flavorful. The appetizers (fried zucchini and calamari) were...
One is one too many stars for this place. First time in a longtime and last time. First off when I opened my napkin it was dirty....ok ask for a new napkin. The waiter comes by and ask for our drink order...I order a strawberry margarita....comes back....no strawberry mix....order another drink...out of the type of tequila...end up giving up and having a diet coke. Bread is hard and breadsticks are stale. Ended up ordering a salad to be on the safe side...it was ok at best. Ordered ice cream at the end of dinner of course they did not have the flavor I ordered. The worst part was at 8:10pm they locked the doors and all the staff was leaving. I watched two people come to the door and try to g...
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Even though I have been going to other restaurants in this location chain, its has been a few years. I want a place I could get a reservation for the Friday evening after Thanksgiving and this was second choice. It wasn't busy at all and had plenty of parking. My table mates were just as familiar with the chain. One order the duck, another pasta with sausage, and I got pasta with marinara sauce. Service was typical for this level of restaurant, but the food was average at best. Only had one dessert this evening and none of us wanted that one so no one ordered dessert. Everyone can have an off night but it wasn't up to the level I remembered from other locations.
Updated review. Enjoyed a meal last evening, late Valentine's Day with my wife. Service was as usual exceptional. Cooper was our server. He is very good. We've had many good servers here. We've seen two get promoted. We always get the filet. Other dishes friends have had have always been good. This is place where couples enjoy the booths. And business people and larger groups enjoy the larger tables at the same time. My wife posted, I've never been disappointed here. I agree. A very well run restaurant. You know it's on point when the manager stops by every time. Have been here for many years now. Well done. Oh, do try the Kit Kat for desert, friends.
I had a terrible experience with the service on both occasions. I won’t be coming back here again. Despite having a reservation, we waited for 40 minutes. I requested a booth since we were celebrating a friend's birthday, but they tried to put us at a random table in the corner of the hall where the waitstaff wouldn't even be able to see us. During my first visit, they messed up my order, and on the second visit, I ordered the same dish and specifically asked them to remove the prosciutto, but they still included it. The only positive aspect of this place is the ambiance.
The food was excellent, and the atmosphere was pleasant. However, our dinner took nearly two hours, and we ended up skipping dessert due to the long wait. We waited almost 20 minutes just to receive our checks, as our waiter seemed overwhelmed with too many tables. It seemed like they were both understaffed and quite busy that night. Despite the delays, I would still return for the food, and our server was very friendly whenever they were able to assist us.
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The food was excellent, and the steaks were cooked to perfection. The appetizer, Italian rice balls, could have been served warmer. The drinks were tasty, but it took a while to receive them; we had finished our meals by the time they arrived. Overall, we enjoyed the food and drinks.
My visit to this restaurant was underwhelming to say the least. The food was subpar, tasting more like microwave meals at premium prices. The service felt rushed and almost bothered by any requests, honestly. Unfortunately, I cannot recommend this spot based on my experience.
