I presented a valid coupon for a milkshake to the man at the restaurant, but he claimed there was no barcode on it. He scanned a non-existent barcode sarcastically and laughed while not honoring the coupon. I ended up paying full price for my milkshake, receiving a receipt and another coupon with no barcode. The man's lack of knowledge on how to use the POS system should not result in me being subjected to his sarcasm or have my money taken. I was already having a bad day, and to top it off, I paid full price for a poorly made milkshake.
The reviewer had a frustrating experience at the restaurant when trying to redeem a valid certificate for a milkshake. The staff member refused to honor the certificate, made sarcastic remarks, and charged full price for the milkshake. The reviewer also received an additional certificate without a barcode, which was also not honored. Despite having a bad day, the reviewer expected better customer service and respect for their valid certificates.
The ice cream at this restaurant is stale and heavily affected by freezer burn. It is such a common occurrence that a possible new name for the ice cream could be "Freezer Burn with Pecans." Additionally, when I requested to substitute the hot fudge in my sundae for caramel, I was assured it could be done. However, they forgot to actually include any caramel. Overall, I would suggest avoiding this place if you are looking for quality ice cream.
I went to this restaurant with my son. There was only one staff member handling everything, so it took us a while to be served. Unfortunately, the milkshake machine was out of order, so we had to order something else instead. Overall, the experience was okay, but the main downside was the amount of time it took to be served.
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The staff at this restaurant are often inexperienced and lack professionalism. They seem to disrupt the restaurant's operations, especially during busy accounting hours.
Kids are almost always unprofessional. Not to mention the close whenever they want, dont know why they bother posting hours of operation.
Love this Dunkin Donuts Hot and iced coffee are phenomenal and muffins are so Good
The ice cream is delicious but it is a bit pricey.
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Good ice cream clean fast service
delicious ice friendly people
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