I just visited this place with my 2-year-old daughter! The staff member who helped us was not only charming, but also incredibly kind and patient with my daughter, allowing her to take her time choosing her ice cream without any rush. He waited patiently and even asked if we wanted to try anything! He was very knowledgeable about the ice cream options. My daughter prefers her ice cream not too sweet, and after I mentioned this to him, he showed us a second freezer and pointed out a flavor that had less sugar because it was all natural. I sampled a real strawberry in the strawberry flavor, and it was fantastic. There’s a small seating area that was just right, and the entire place was immacul...
Worst place to get ice cream. They are so unorganized here, the staff is always confused and there is no way to form a line so they skip people around. When they mess up your order and you tell them, they ask for you to pay for another one because they already served it. If you charge me for add ons and you grab the wrong ones, how is that my fault? If you make a mistake, then just acknowledge it instead of telling me if I want to pay for the add ons again because you can't take the ice cream back. I'm not asking for a discount, I'm asking for what you charged me for.
If you're looking for snacks during the hot summer or just craving some ice cream, then this is the place to be! There's a bunch of flavors to choose from which could be difficult for indecisive people like me (the flavor of the month is a safe bet). But you can always ask the very polite, accomodating staff for some samples! Also, besides ice cream, the cakes here are wonderfully made. A must try for sure.In other words, ice cream shop is very cool
Usually come here instead of La Verne location. This location actually includes all toppings for layered sundaes. A two scoop sundae on the other hand is way too expensive for how much they gave. Got 2 different 2-scoop sundaes (total around $16). The size of the 2 scoops was really the size of one. Definitely not worth getting again or wasting your money. Two stars because the girl was nice and the space is very nice and updated.
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Can't go wrong with ice cream on any given day At this location...Ice cream is always stocked and cakes from my experience, have been made exactly as requested. Staff here are always friendly, communicative, and respectful. Customer Service here is professional and place is super clean. Ordering online is offered. Great time saver!
I took my daughter for ice cream while we waited for her jiu jitsu class to begin. The customer service was outstanding—definitely a five-star experience! The place was also very clean and well-organized. We'll definitely be back soon!
Good ice cream BUT now they make you pay extra for a cone! I feel this is embarrassing for the price of this ice cream. I just used the cup and spoon provided; I'm sure that was so much cheaper than a cone. :
It used to be the best, but now the ice cream is softer than soft serve! The place feels run-down.
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Good ice cream shop.Everything is delicious.Employees are very friendly.
Typical BR. Nice kids working
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