I’ve been coming to this establishment ever since I was kid, and I have to say it has changed quite a bit regarding service. The young white female with glasses is always friendly and helpful, but I cannot say the same for the other employees. We got a single scoop and it is a little small. For its size, it is expensive. In addition, whenever we buy ice cream or cakes, they do not provide napkins (they will if you ask, but it should be provided regardless without asking). In the past, if you bought a cake, they would provide utensils (spoon, candle, napkins), but ever since the new owner took over, they charge you a ridiculous price. It is much cheaper to head to the store and buy your own u...
I took my daughter and her friends for a snack after dinner, but unfortunately, I found out they no longer offer free samples to try new flavors. My daughter has a dairy allergy, so we decided to take a risk and bought a dairy-free ice cream for her. Sadly, she ended up throwing most of it away after tasting it, and we felt it was a waste since we had to pay for it without having tried it first. We were both quite disappointed and probably won't return. I also noticed the employees were playing on their phones when there were plenty of cleaning tasks that needed attention, like tidying up the floors and counters. Overall, I left feeling quite let down. Maybe we'll give it another chance in t...
Very rude staff, and yesterday I went to shop around 9:45 pm and placed take out order, they didn 't gave me any spoon with it and when I asked them about spoon they rudely said, We DON 'T HAVE ANY AT THIS MOMENT, HAVE A GOOD NIGHT and fun fact was I was able to see the whole box of spoons behind the counter. They just want me to get out ASAP, so they can close the store. VERY BAD EXPERIENCE. you just can 't behave with customer like this.
Super disappointed with kernels popcorn. This is my 2nd time that i am disappointed. They give regular salted popcorn instead of sweet chilli. I asked mistute of caramel+sweet chilli and i only got caramel+ salted.1st time i thought may be a genuine mistake but this time again. Is this type of service you provide. Like i bought two large and it cost a good amount of money.
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I had ordered a cake online and went in to pick it up. It was not made. I asked if they had one made of the the flavour I wanted.They didn't. David offered to make it even though he had never made one before. Luckily I was able to pick it up later, so I agreed. He did an amazing job! Zayn helped too. LOL. Thank you!
It's summer, and one of my all-time favorite treats is ice cream. Where better to indulge than at Baskin-Robbins? I highly recommend trying their Ube Coconut Swirl! It's a unique flavor that will satisfy any sweet tooth craving.
customer service is zero and employees serving behind the counter have attitude ,to run a successful business you need professional staff , I will never come back to this store.
I ordered layered sundae with 3 flavors of ice cream. but it was filled with only one flavor, and one of the toppings was missing. Never expected this from BR
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The children were not disappointed. It also doesn't hurt the pocket. So, that is a win-win situation.
Thank you a lot for the good treatment and good service appreciated
Peanut Buttern Chocolate And Reese Peanut Butter Cup Polar Pizza
Oreo Cookies 'N Cream Polar Pizza
Build Your Own Sundae (3 Scoops)
Build Your Own Sundae (2 Scoops)
Build Your Own Sundae (1 Scoop)
Thai Sweet Chilli Popcorn
