I don't know what happened to this place, but an old favorite is now a place where I don't return anymore. three friends and I come here once in a quarter to recover and remember, etc. but even the nostalgia has it easy. no longer the same place. the atmosphere has died and not because of covid, but because of the lack of customer service. I had delivered my carvings to my table sans cutlery and it took an old to wave someone to ask for it. the workers do everything to prove why Australians do not exist in the rule type. the new system of order that they force to use it and then calculate two separate surpluses for the 'privileg' of use it is spectacularly buried. the food quality has decrea...
it may not be fair to check the venue as I had no eating there, but a young male waiter refused to register the entry is essential because of covid when I went in the hope a quick lunch in the city. I only saw solo gents with...Gleave and I fear I don't think the booking is definitiw for only drinks. I think he was trying to refuse this to the house as he was as busy as he was on the floor. please accept my apologies if the booking is really necessary to control the number of people. I fully understand that security comes first and I am not willing to hurt any rules. However, it may be fair to place a sign like no walks or to mention that the booking is required on its website. if foot entra...
the experience I had last night was the worst I can ever remember in a restaurant. we went for a small Christmas meeting that was pre-ordered. they tried to change the price on us. they can not order at the cash, only by a table...code, and then, no matter how they pay them at the end, they pay another percentage per piece transaction fee. were happy of the drawing. I went for the gay guy like my colleague. he was three times as big as my sad offer. at one point a beer was brought over and we were not sure what it was or who had ordered. a colleague took one swallow of it, only for him 5 minutes later and served another table, although he was drunk and we told the serving. no atmosphere, ove...
I'm here as the past of her cuty festival. the service was good and no problem with the application of the app for ordering as this seems the way and wise as the dinge on this day. the “giant” pork was however...letdown it was definitiw not gigantic and the pig itself was only a thin piece and the brot was undercooked on the inside. very disappointing, not more than the $10 they accused. each pub would serve a better cut. they also calculated $4 for a tiny tub of simple gravitation, which was bland, like the koleslaw. the beer was the winner, the paulan pilsner was great. but will not go back.
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Went to have $20 burger and beer promotion. Sure enough the promotional flyer was proudly displayed on our table. Male Waiter informed us the only beer available on this deal was a wierd acai passionfruit beer. Agreed to continue. Food was nice but the beers...were extremely odd. Surely they could have let us have an ordinary tap beer instead. Then when we went to pay the waitress insisted that promotion wasnt valid today despite flyer saying Monday Thursday. Had to argue the point quite strongly before she let us pay $40 which is what we owed. Unnecessary and disappointing
The guy at the front desk was not at all inviting or respectful. And to top it off, the guy who served the drinks has not idea what he was doing, no respect! Also, none of the staff took any measure to keep distance from...the guests or each other. Not the food, 20$ for a burger which was tasteless and oily! Really, waste of time. They should not be allowed to serve to the public.
Very disappointing to find no waiters, no atmosphere, and no service. Food ok but not what it used to be. You have to order on app on your phone no menu to browse) and pay in advance. They even request a tip for the...non existent staff! before you order your meal. So not what it used to be. Never going back.
Last night of six week trip to Australia and New Zealand and walking around Rocks area and discover this German Beer Hall. Pretty expensive but plates of food are enormous and terrific selection of German Beers. Large groups eat in hall, couples outside but great...fun hearing band and songs.
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$2 for bbq sauce is penny pinching and a poor customer experience, ordering via an app at table (which didn't work on my I Phone 10) adds up to zero atmosphere, relying on their name, wouldn't rush back
If you have been to the Hoffbrau house in Munich you can get a similar experience (at least in drink and food) in Sydney. Order a liter of Hoffbrau and giant pretzel.
