Arrived at drive through at 5:55 am. Was told I had to leave because they didn't open until 6am! Seriously? It was only 5 minutes until they opened! When I said I would wait the 5 minutes she stated that I couldn't wait and had to leave and come back when they opened!? I told her it wasn't but a few minutes until 6 and I would just wait those few minutes until 6 again. That's when she got mad and told me that they were refusing to serve me now and I had to leave! I have never in my 47 years had to deal with such rudeness! Then she told the person behind me that he could wait and they would be right with him! Now I usually go to this Bojangles every morning! Faithfully!! This is the first tim...
I was there tonight, ordered a 2 piece leg and thigh to go with fries and dirty rice. The fries and dirty rice were great. However the bone in chicken was 50% the size of what you could get at a grocery store. The chicken was also saturated in certain spots with what appeared to be a combination of spit and grease. The cashier was excellent, she was serving customers inside the restaurant and working the drive thru at the same time. The one man working the kitchen seemed to be the issue, I suspect he spits on the chicken, like he was hired solely to exact vengeance on those who bring business to Bojangles. I sincerely hope that Area/District Managers read these reviews, the automatex respons...
I swear this location doesn 't even want customers. I 've been there twice. The first time, we ordered like 6 meals, and none of them had biscuits. Luckily we checked before driving away, so we told them and they were like oh, yeah we 're out of biscuits. Like you just weren 't gonna tell us....? So we asked what we could get instead and they were all annoyed about giving a different side. Tried to go again today, and the lady in the drive thru said Can you come inside please? We 're doing a shift change. When I have sleeping kids in the car, no ma 'am, I cannot just come inside. Just disappointing all around.
I went through the drive-thru and had to pull over to wait for 20 minutes for two bacon, egg, and cheese biscuits. Another car was also waiting for a long time. There seemed to be five employees inside, so I'm not sure what the hold-up was. You’d think two bacon, egg, and cheese biscuits wouldn’t take that long to prepare. That said, I do plan to return because I know they usually provide better service than this.
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Another Bojangles way across town (Cayce West Columbia) same issues. They didn't have any fries, no drinks, and only legs and thighs. I had to wait 15 minutes for that. I only went there because a coworker had Bojangles for lunch, and it smelled so good. Don't let the smell fool you. It just tastes like chicken with hot sauce on the ski. The meat was bland. I give up. I'm done with all Bojangles
I had a wonderful drive thru experience on Thursday night. The verbal exchange was very welcoming, kind, patient and my food was hot. So many times we create reviews about bad experiences. I really had a good one and I wanted to make sure this energy got out as well. ?
Service wasn't fast or polite I was asked to move up wasn't a problem I pulled forward and was adjusting my GPS to drive back to Charleston the lady comes out shakes a bag at me and says here in aggravated tone after taking 30 minutes to make two Cajun filet biscuits
They were out of EVERYTHING and the young lady taking orders had a terrible attitude. Manager comped some of our order to minimize the damage her employee had caused.
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I have no complaints at all. The service was friendly and quick, and the food was excellent.
I would rate it one star only because there's no option for zero. This place is awful.
