So we’ve been eating at Bonchon’s for several years now and we have always loved their food. And we’ve loved their service too. Especially the Navy Yard location. We’ve dined in a few times, but mostly we do carry out. This particular night my wife and I decided to dine in, Thursday night, January 9th and we ordered the chicken tenders. My wife requested the soy garlic sauce and I wanted plain. The person who was serving us was a woman. We ordered half plain and half soy garlic and my wife wanted to purchase or have on the side, either the Yum sauce or some type of ranch. And the server said my wife could not have any sauce, or buy any sauce. She said my wife could only choose two and that w...
Downhill That's all I can really say. This has been my Bonchon since 2020, but it’s been a minute since I’ve tried.. just returned and here are the lowlights (takeout Katsu): They’ve done away with steamed veg with Katsu. Now we get this slightly sweet coleslaw. Yuck. Who is this for? Bring back the steamed veg. Next: they used to give you sauce on the side. Now they drizzle some on top of the katsu. You end up getting less sauce than before AND it makes the Katsu soggy. I’m sure their bottom line is better using less sauce and containers, but the product quality certainly suffers. Bring back the side sauce on takeout. This Katsu experience ranks very low for me. It’s a tough sell to return...
Random guy at this location refused to give me his name. I was very thirsty and requested for my drink to be given right away after placing an order of the Monday special 8 wings, fries and drink. Random guy sent a younger guy to get my drink but this younger guy was on his cellphone the whole time texting and took about 3 minutes to get my drink. I asked random guy to ask younger guy to tell him to get my drink because he was on his cellphone texting with empty cup on his hand. He said “ he’s getting it” I pointed out look he’s on his cell phone and this random guy did not like it but did go over to tell him to get my drink. He kept looking at me and telling me he’s getting it while younger...
First time leaving a review for a place, which shows how disappointed I am. The chicken was completely soggy, so much so that the box broke open from the bottom when we lifted it out of the bag. It was not crispy and practically cold to boot like eating day old chicken straight out of the microwave. I don't understand why I received soggy, cold chicken despite arriving early for my pickup order. I've had food here before and been pleased, but this experience truly soured me on this location. I'd rather find a new Korean chicken place than waste my money with another meal like that. If I'd been dining in and gotten this meal, I would've asked to have it remade because it was unacceptably bad.
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We ordered bulgogi tacos and paid $15 each, but all we got was coleslaw, lettuce, and sauce (for $15 !? Really???)The meat was barely noticeable. This is my first and last time eating here! Service: Dine in Meal type: Dinner Price per person: $30–50 Food: 1 Service: 4 Atmosphere: 3 Recommended dishes: Bulgogi
Got a promo message from their text system. I accidentally open the promo 30 min before they open. I didn't know the promo expire in 30 min. They said they wouldn't honor it, which is okay. Lol but they also say they never here such thing as birthday promo. Service: 1
The staff are friendly and the food come out fast but they’ve consistently left out ingredients like bonito flakes on the Takoyaki Service: Takeaway Meal type: Dinner Price per person: $50–100 Food: 3 Service: 5 Atmosphere: 3
Ordered for next day online. The food ready at exactly time requested. Delicious half and half wings and street corn. Sooo good!!! Service: Takeaway Meal type: Lunch Price per person: $10–20
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I just ordered 16 pieces of chicken wings with different flavors (spicy and soy garlic) for take out. I enjoyed the flavor and crispy chicken wings. Food: 5 Service: 5 Atmosphere: 5
The food was wonderful. The sauce that came with the chicken was extremely tasty. Meal type: Dinner Price per person: $10–20 Food: 5 Service: 4 Atmosphere: 4
