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"Waited for 20 mins to not even have my drink order taken. Don't waste your time."
Telefon: +16048204223
Adresse: 32555 London Ave, Mission, Canada
Stadt: Mission
Webseite: https://bostonpizza.com/en/promotions.html?utm_source=Yelp&utm_medium=on-site&utm_campaign=Pasta
Montag: 11:00 -00:00
Dienstag: 11:00 -00:00
Mittwoch: 11:00 -00:00
Donnerstag: 11:00 -00:00
Freitag: 11:00 -01:00
Samstag: 11:00 -01:00
Sonntag: 11:00 -00:00
Gerichte: 10
Kategorien: 5
Bewertungen: 2865
Edit: it's been about two weeks since I provided you with more details after your response so you could look into this for me.Unfortunately, No one has followed up!SERVICE WAS HORRIBLE!I do not recommend this restaurant if you want to have a good experience! I had to sleep on this one to think about the review I was going to leave!There was no customer service and so many other things that were just so wrong last night!! When we first arrived it was not busy in there and we still waited some time to be seated. (There were only 3 tables of people in which two tables were couples. Then one more couple came in behind us! I believe there were a couple people in the lounge as well.I saw a least 3...
We waited a long time just to get a glass of water and then had to wait over 20 minutes for our food. We asked for extra sauce on the nachos but received none, and they had no cheese. The Thai chicken bites were cold and seemed like they had been taken from someone else's plate. When we asked about our food, the manager, Veer, said he couldn't get it made in 10 minutes and offered to take money off the bill if we still wanted to eat it. After waiting so long, we decided to leave instead of having the food microwaved. If you can't provide good customer service, why work in a place like this? It was a disappointing experience.
Worst place ever! Waited 30 mins before walking out. Had to ask for a waitress twice. At 30 mins no drinks yet went up to the bar and asked for the manager and explained to him we had been there 30 mins and still had no drinks not even water. Instead of apologizing he said we don’t serve water unless it’s asked for. Have never met a more unprofessional manager ever. This place need to have new management and the owner have someone go in undercover and see what goes on. Definitely losing money left and right with someone like that running your business
Had a night to myself so ordered some pasta! Decided to do a custom pasta which consisted of Fettucine, Alfredo Sauce, Shrimp, Cajun Chicken, Spinach and Mushrooms. The portion size on their pasta is amazing. I consistently order pasta from BP and it's always enough food or plenty for leftovers. The chicken came separate as you'll see in the photos (maybe because of the spice? but everything else was mixed in. It was sooo delicious and will continue getting pasta and other items from BP!
Our dining experience was terrible. Although our server was polite, it seemed to be an off day as we received our cold food before our drinks. We waited over 40 minutes and still didn't even receive water. Despite the manager apologizing for the mishaps with our orders, which mainly consisted of kids' meals and cold adult dishes, we were left without water or utensils. Although they didn't charge us for the mix up, the lack of fundamental service was disappointing.
I appreciate that I was able to order delivery even though I missed the deadline at 5 PM. I didn't see this information online when I tried to place my order. It would have been helpful if you had called me to let me know, but I'm grateful that you still accommodated my request. I'm pregnant and realized I had nothing for lunch and couldn't go out because my baby was napping. Thank you for helping me out today.
Service here was excellent, we were able to get a big bandara bread to share! I didn’t even know we were allowed to order this still as I didn’t see it on the menu. The pasta deals on pasta day are insane so this was very reasonably priced for 3 of us.
Worst service I have ever had. Was not acknowledged at all and when I finally was the food came out cold. Definitely worth driving to Sumas over this location.
Food is always good. Service could use some help. She was very overwelmed with all she had to keep up with. Atmosphere was nice but loud. To be expected lol.
Waited for 20 mins to not even have my drink order taken. Don't waste your time.
