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"I liked the look of the cafe but it was lacking everything"
Telefon: +19096894945
Adresse: 12520 S Mainstreet Suite 1720 Suite 1720, 91739, Rancho Cucamonga, US, Rancho Cucagmonga, United States
Reservierung, buchen
Stadt: Rancho Cucagmonga
Montag: 09:00 -18:00
Dienstag: 09:00 -18:00
Mittwoch: 09:00 -18:00
Donnerstag: 09:00 -18:00
Freitag: 09:00 -19:00
Samstag: 09:00 -18:00
Sonntag: 11:00 -19:00
Gerichte: 0
Kategorien: 5
Bewertungen: 74
I received a large check that exceeded the $5k deposit limit on the app. After a few rather irritating calls with customer service, I was able to figure out I could drive about 15 minutes to the Capital One Cafe to deposit my check. The Hubby and I walked in and I immediately saw the ATMs. I walked up to one and a banker appeared and asked if I needed help, I told him it was our first time and he stayed to walk me through my transaction… he then invited us to have a couple of free drinks and gave us a tour of the cafe! He was absolutely awesome, his name was Bud,Beau, Brad or something like that… his actual name was much longer but he gave us his nickname… he was fantastic and so were our dr...
Just go to this capital one cafe last night when my husband and me are on the way driving back home from Yaamava Casino. It is first time we explore this area of inland empire even though we drive through Inland Empire many times on the free way from Los Angeles to San Bernardino county. We want to take a little break from driving, but just sitting there and drinking coffee for a couple minutes, the worker there I guess he is the manager) tell us they are closing cafe at 6 pm. But here on internet, it shows clearly on Monday, their cafe open at 9 am and close at 7 pm. So why they close the cafe one hour earlier yesterday? Very strange! ! !
The staff at this place are incredibly kind and understanding. When I opened my first bank account, they were so patient with me since I was completely confused about the process, haha. They made sure everything was perfect. Plus, they offered me free coffee, which is absolutely delicious! Now, whenever I visit Victoria Gardens Mall, I skip Starbucks and go here for my coffee instead, and I think the prices are better too. I really love the atmosphere in the building; it’s a great spot to study with friends, and you can even rent a private room. Honestly, I've never had a negative experience here.
Service completely sucked with completely incompetent people who can Not verify a customer or documentation to where not one but 3 people sent me 45 mins out of my way! To be told the guy on the phone was the highest supervisor there! Fact of the matter they can not verify your identity, just as they can not open an account just as they were completely as stupid as the automated answering prompt? Don't go there whatever you need to do you have to do online! They are just an ATM machine so do not let customer service tell you they can verify you they cant Reserviere jetzt einen Tisch
I love the quality of coffee here but the service has been always bad , baristas are all very cold attitude, they rather chat with each other and instead of say hello or ask how can I help you ! Wish capital one cafe can improve their employees service. They don’t seem happy to work here!
Aline provided us with outstanding customer service! She was attentive to all my needs, and I couldn't recommend her more highly. Aline was incredibly kind and even offered us complimentary drinks. I felt more valued here than at some major banks.
This place is amazing! I love stopping in here to work from during the week. The staff is friendly, the food is improving, it's just a great place to focus. The music can be a little loud sometimes but it isn't too disruptive.
Great little coffee shop with quality drinks. Barista recommended the spiced cardamom latte and that did not disappoint.Better alternative to Starbucks. Reserviere jetzt einen Tisch
Oscar provides an exceptional customer experience. He is incredibly friendly and knowledgeable.
