"I enjoy visiting Capital Grill for its pleasant atmosphere, friendly staff, delicious food, and a feeling of security."
am a first time customer. If first impressions are last impressions, then the experience would be very unpleasant. I'm so disappointed because I've heard only great things about the establishment. I placed an online order(order #04BA9801), and it was a salad with chicken and shrimp(8), at 8:20. The estimated pickup time to be8:35. My mom picks it up, but notice it is made wrong, so she sends it back to be remade. She waited an additional 35-40 minutes, while employees walked past her. She calls me, and say I'm still at this place because they made it wrong, and that was 30 mins ago and still no one has helped. hear the lady at the bar ask my mom what she was waiting on, and she tells her. Sh...
Nice spot on Old Canton Rd near I55 N Frontage Rd, same block as Planet Fitness. First time visiting. It was cozy and much larger than it appears from the outside. It was clean and the food was good, esp the sweet potato fries. I had Catfish PoBoy, hubby had Catfish Fries, Daughter had Chicken Tenders and Son had a Chicken Bacon Sandwich w/Sweet Potato fries, which he said was delicious! It was still happy hour when we went, but absolutely no one was roudy or loud,just having a nice evening. There was a pool table in one corner where a group of men were playing maturely. I saw a sign that said Dart Room but forgot to ask waitress if there really was a ???? Room or was the title up for Decor....
Honestly this place doesn?t even deserve 1 star! Horrible, horrible service!!! Definitely will never be back. The steak was definitely not worth $28. Super small for that price. My husbands Philly cheese steak was so dry he couldn?t even eat it. My son got a simple grilled cheese and fries and they served mine and my husbands food then 30 minutes later he gets his. If your not there to drink beer or mixed drinks don?t even worry about being a priority to anyone that worksthere.
I had never visited this place before, but I can assure you that I’ll be returning. Their drinks are full-flavored and not watered down. The food arrived much faster than I anticipated, and our waitress had a fantastic attitude. I wish I had caught her name so I could give her a proper shoutout. The DJ was also amazing! I was torn between wanting to eat and wanting to dance—maybe even both! Haha!
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Horrible service. No customer service, automated phone service for take out. Google says kitchen closes at 12 on Sunday, automated system says closes at 12 Sunday. Placed 40$ order; waited over 30 minutes for the bar person to tell me the kitchen closes at 11 not 12 after I already mentioned at 11 upon walking in that I was picking up a take out order. Zero stars this establishment sucks
Passing through on our trip to Alabama, we were really hungry but we were too early for food as they did not open the kitchen until 5pm. So we had a couple of drinks. The bartender was so nice, the whole experience was great!!
Was dead when I came in on a Friday around 4pm. But sat at the bar. Harmony was my server. She was EXCELLENT. I was solo and she made my boat very pleasant....
I went to Capitol Grill and decided to order a ribeye steak meal. Wanted the steak to be cooked medium well for my wife. Checked my order made sure...
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Waited 30+ minutes for a server to get to me...still waiting. Quite incompetent staff and/or this place straight up has a staffing issue
I enjoy visiting Capital Grill for its pleasant atmosphere, friendly staff, delicious food, and a feeling of security.
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