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"I’ve never had a bad experience here before, but today was different. The bun was stale and charred, and there were barely any fries served. It was a really disappointing meal."
Telefon: +12059878780
Adresse: 420 Cahaba Valley Rd, Pelham, United States
Reservierung, buchen
Stadt: Pelham
Montag: 10:30 -00:00
Dienstag: 10:30 -00:00
Mittwoch: 10:30 -00:00
Donnerstag: 10:30 -00:00
Freitag: 10:30 -00:00
Samstag: 10:30 -00:00
Sonntag: 10:30 -00:00
Gerichte: 0
Kategorien: 5
Bewertungen: 2235
The drive thru service coupled with the raw food I brought back to the hotel with me makes me wish I hadn't wasted my time. This was the absolute WORST experience I've had at one of these establishments and a possible game changer for me. To top it off, no one will answer the phone for me to even let them know they're serving undercooked food. I have no desire to have it replaced, but as a former manager of a restaurant- I'd want to know if my cooks and line staff didn't know what fully cooked food should look like.
My skin crawled when I opened up the box and saw all of the crumbs. I visited Captain Ds in Pelham on 6/15/2022 in the later part of the evening. I do not know who thought it was appropriate to serve food this way. I initially could not even find thefish, as it was buried under mountains of crumbs, so the photo was taken after I fished out the filets from under the crumbs.Also, it appears that the filets are getting smaller and smaller. I remember back in the day when the fish servings were of adecent size.
My skin creeps when I opened the box and saw all the crumbs. I visited Captain Ds in Pelham on 6/15/2022 in the later part of the evening. I don't know who thought it was appropriate to serve such food. I could not even find the fish, as it was buried under the mountains of crumbs, so that the photo was taken after I fished out the fillets from among the crumbs. It also seems that the fillets are becoming smaller and smaller. I remember the day when the fish were served by a decent size.
Ya no, I don't want to go back to this place ever the pre-sealed active sauce was room temp foods were cold and hard and also the Hush puppies and fish themselves were cooked in old oil and you could taste it. For me and my wife, this was the worst food since we were? ve lived in Alabama. Take my experience here as a warning that the food is horrible to God, we would just have gone to McDonald and I hate McDonald?s. Reserviere jetzt einen Tisch
I won't be returning to this restaurant again. The pre-packaged tartar sauce was served at room temperature, the fries were cold and hard, and both the hush puppies and fish tasted like they were cooked in old oil. This has been the worst meal my wife and I have had since moving to Alabama. Consider this a warning: the food was terrible, and we should have just gone to McDonald's – and I really dislike McDonald's.
I came in from a long day and Josh, the guy that took my order, had the best attitude and greatest personality I've seen in a restaurant in a long time! He definitely made my ordering easy broke down everything to me about the meals! Will definitely be back to this Captain D's!! Best one I've been too so far!!! Thanks Josh for being pass outstanding!! Food was also amazing!!
Worst meal I ever received. Smallest portions imaginable. I ordered two three-piece dinners each one had about nine uncooked fries and each one had one small ice cream scoop of mac cheese. I had to cook the fries in an air fryer what you see in thepictures was for two orders. Keep in mind that each meal is $8.69 plus tax. I highly recommend you pick a different restaurant!
I had a fantastic experience at Captain D's! We visited this location on Friday, June 17th at around 5 PM, and everything was excellent. The cashier greeted us with a smile, the dining area and restrooms were spotless, our orders were prepared accurately, and the food—fish, okra, and fries—was hot and fresh. We will definitely return soon! Reserviere jetzt einen Tisch
I've never had a negative experience here before, but this time it was quite disappointing. The bungalow was made of stone and had a charred black appearance, and there were very few fries served. Overall, it was a disappointing meal.
I’ve never had a bad experience here before, but today was different. The bun was stale and charred, and there were barely any fries served. It was a really disappointing meal.
