The restaurant was very clean, however, it was not very crowded like most restaurants these days, so I had to wait a bit before someone could take my order. The staff member working at the front was very busy, but could have at least acknowledged me instead of leaving me standing there. Another staff member at the front was friendly enough to take my order before starting her break. The food had the typical delicious taste of Captain D's, with no complaints. The kitchen staff seemed to have no issues, as my order came out quickly and accurately.
It's unfortunate that this has become a go-to spot for us. No one in the dining hall seemed to be around in the afternoon. The food took forever to arrive, the drink machine wasn't working, the tables were sticky, and, to be honest, the food had a weird taste. It ruined our whole afternoon. For the price of a quick meal, we could have gone to a sit-down restaurant with better service and quality.
The food at this restaurant was nicely cooked and presented, but I was disappointed that I did not receive a napkin or utensils, especially since I ordered coleslaw. The coleslaw seemed to be past its expiration date. Additionally, I had to repeatedly explain my order to the server, who kept getting my side dish wrong.
Captain D's, located on Highway 80 in Jackson, Mississippi, is a hidden gem. Despite the lack of crowds, the service is excellent and the food is decent. The restaurant has a spacious 16 car parking lot and is wheelchair accessible with a ramp.
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Clearly online and the door say captain ds open at 10am I called she claim it’s opens at 10:30 highway 80 is becoming terrible in the food service field im loosing hope.
The young man Antonio had a great attitude and he was the best employee there. Very rare these days that fast food workers have a pleasant attitude.
The restaurant had slow service and our food arrived cold. The hush puppies were not good as they were also served cold.
Gave me the wrong order and the food was cold..no one answers the phone if there's a problem
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Gave out my order fast. Nice cashier in the drive thru window. Food was delicious ??????
Gave out my order fast. Nice cashier in the drive thru window. Food was delicious ??????
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