1 /5
Bewertung
★
"Our manager doesn’t allow us to serve the espresso shot separately," says the barista. This is a standard practice for many latte drinkers. All the other Caribou locations I’ve visited provide this service, but this particular manager has chosen to do things differently. This approach reflects poor customer service for two main reasons: first, a lack of understanding of coffee drinking habits, and second, a refusal to meet customer needs, which ultimately leads to a loss of trust. Unfortunately, you’ve lost me as a customer, and I cannot recommend your establishment to others.