"The food was quite good, but I had to send back the halloumi fries because they had been deep-fried, which made them too salty. The staff were very attentive and friendly. I'm visiting from North East England and would likely consider coming back in the future."
We arrived for lunch at the opening time of 1 pm, only to be told that the staff hadn’t shown up yet by a very apologetic waitress. We decided to get some drinks and wait for the staff as we wanted to try this new restaurant in the heart of Aviemore. The waitress was so good and apologised at least three times before the staff finally rolled up 35 minutes later. The business seemed to lose a lot of customers when they were told there were no staff. We placed our orders, two chicken tikka and two chicken shish. So the staff arrived around 1.35 and seemed in no rush to get started. No manager came over to speak to us at any moment. Amazingly after only 10 minutes, we received our order; how lo...
I'm struggling to give even 1 star. I have never experienced such poor service or had such unedible food. A table for 2 we ordered 2 starters and 2 mains at 8pm. One starter came out and by the time I managed to get a waiters attention my partner had eaten their starter. I declined to wait for it Any longer and cancelled my starter.the mains arrived, looking great, but on tasting the food it tasted burnt. Turning over the meat showed it to be quite badly charred giving the foul taste. It was returned to the kitchen and I declined a new one to be cooked. Not an enjoyable experience
We ordered the chicken and lamb shish to share, along with some naan bread, and we were absolutely amazed by how delicious it was. The portion sizes were generous, and the unique experience of watching trains pass by added to the ambiance. While the staff were friendly, they appeared somewhat inexperienced with the menu and customer service. The food was outstanding, although it is on the pricier side, with shish dishes costing over £18 and gins priced at £6 or more. I highly recommend giving Charcoal a try if you're in Aviemore!
For starters, we enjoyed calamari, garlic bread with a Mezzo trio, halloumi cheese, and sautéed garlic mushrooms. Everything was beautifully presented and delicious.
For the main course, we sampled the classic cheeseburger meal, fish and chips, a mixed grill, and chicken wings. We were all very satisfied with both the quality and portion sizes of the food. I would definitely recommend this restaurant and look forward to visiting again!
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The food was quite good, but I had to send back the halloumi fries because they had been deep-fried, which made them too salty. The staff were very attentive and friendly. I'm visiting from North East England and would likely consider coming back in the future.
