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"Ordered the new kentucky bourbon cheese steak! Excellent sandwich. Fast service!"
Telefon: +18332302930
Adresse: 101 Jordan Creek Pkwy, West Des Moines, 50266-8114, United States Of America
Stadt: es
Webseite: https://www.charleys.com/locations/jordan-creek-town-center/
Montag: 10:00 -19:00
Dienstag: 10:00 -20:00
Mittwoch: 10:00 -20:00
Donnerstag: 10:00 -20:00
Freitag: 10:00 -21:00
Samstag: 10:00 -21:00
Sonntag: 12:00 -18:00
Gerichte: 0
Kategorien: 5
Bewertungen: 86
I would have expected better food even if it was from McDonald's. Claims to be the best cheesesteak in the world, and legitimately tastes like they bought Great Value frozen Philly, boiled it, and then slapped toppings and cheese on it. Didn't even leave it on the grill long enough to soften the peppers/onions, let alone sautee them. I would have been much less disappointed if they didn't claim to be the world's best.
Elisa, the lady at the cash register is deaf and can not hear a thing. This is the second time I have ordered at her register and she always messes up my order. This time they completely deleted my order from the screen, and made me wait 20 minutes for something that could have taken 5. The line cooks do not hear as well you have to yell at them for them to hear you. This is not good customer service
The people here just mess up your order and they don’t even take the time to listen. I had to repeat my order 5 times and the lady named Elisa still didn’t get my order correct. When I got down to the pickup they deleted the order off the screen and I waited 20 minutes for my food. The line cook looked high and I didn’t trust him with making the food
Drove 40 minutes because the website says they close at 7. Regardless, we showed up before 6 and they didn’t serve us because they were closing. Definitely understand not serving because you’re closed but before closing time? Fix the online closing time too.
The manager tells the employees to say that the water button on the soda fountain does not work. The only water option is to purchase a bottled water with your meal.
Ordered a chipotle chicken cheesesteak through grub hub. It arrived with no chipotle and very little cheese, basically a chicken club. Very bland and dry.
It's so nice to receive food quickly and have it be piping hot! The employees were attentive and you could tell that they wanted to earn your business.
Made my order right in front of me, put Swiss on it when I ordered without it, told me it was cheddar and not Swiss.
Refuses to provide tap water. Will only sell bottled water even when order 4 sandwiches.
Ordered the new kentucky bourbon cheese steak! Excellent sandwich. Fast service!
