I recently had the pleasure of being served by Abram at Charly's Philly Steak, and I must say, he exemplifies outstanding customer service. Abram's friendly attitude and genuine hospitality made my dining experience truly memorable. He was not only attentive to my needs but also went the extra mile to ensure I was happy with my meal. His knowledge of the menu and his willingness to accommodate special requests were impressive. Abram's professionalism and warmth really set the bar for excellent service. If you're in the mood for a delightful dining experience at Charly's Philly Steak, be sure to ask for Abram—he will make your visit truly enjoyable.
I haven 't had Charley 's in a while, so I decided to give them a chance while I was killing time before my movie. The cashier acted as if me ordering was bothering his entire day. He cut off my hi how are you with what can I get for you . I tell him what I want, and he 's still texting on his phone. He tells me the total, I get the money. I 'm standing there with my hand out with the money, but of course he doesn 't notice because he 's just sitting there texting. The cooks were super nice, but the cashier could be a bit more attentive.
I specifically visit the mall for Charley's. The food is always fresh and delicious, and the staff is friendly and helpful. During my latest visit, I noticed the cook adding cheese to my sandwich. When I asked if it was meant for me—since I was clearly the only customer—she quickly made a new sandwich for me without hesitation. They're amazing!
Food was great. They just forgot to give me my drink.. I ordered from uber... they refuse to give me my money back. I don't understand any of it. Horrible experience ordering online. Ordered from countryside mall in Clearwater FL.. and again I used uber. Horrible service.. if they forget to give you a item they won't refund you.
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The food is always good, however this time I got a side of cheese for my fries (in which I had to pay extra for, which was no biggie) except I didn't get the side of cheese. I called multiple times and no one answered and that's the only reason I'm even leaving a review.
Chicken sandwich was horribly dry no ranch dressing. Supposed to be large was medium at best. Phone number did not work . Could not reach the restaurant. That night or the next day.?
Not even close!!! I'm from The Philadelphia area and I've grown up eating the best cheesesteaks made and yours doesn't make the cut at all!!!!!
Cashier had an attitude just for taking orders and the girl who made the food was visually sweating directly onto the food on the grill
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Love the food here, great service. Joe the manager was very helpful with my friend trying the food for the first time !
food cooked fresh and can’t go wrong with the ultimate fries and imelda was the sweetest :
12. Italian Deluxe Steak Combo
11. Ultimate Club Steak Combo
9. Bacon 3 Cheesesteak Combo
5. Chicken Cordon Bleu Combo
2. Chicken California Combo
7. Philly Cheesesteak Combo
10. Bbq Cheddar Steak Combo
Any Small Chicken And Fries
4. Chicken Teriyaki Combo
