The customer service is terrible, and the overall atmosphere sends a strong message that employees are what matter most, while customers are seen as an inconvenience rather than the reason for the restaurant's existence. It's mostly about the attitude; I've experienced better service at McDonald's. I haven't returned to this location for a while due to various issues, one of which was so severe that I walked out after encountering a particularly rude supervisor.
Now they have even partitioned off more of their dining area for employees only, the play area for families remains closed, and they've implemented a limit of two sauces per order. I ordered a 10-count chicken mini for breakfast and...
I went through the drive-thru and placed my order, then told the guy at the window that I’d like a few sauces with my food. I held my card out the window, and a female staff member informed him that they were out of the wraps and asked if I’d like something else. I said no. I would have appreciated knowing that at the drive-thru order kiosk. This was the third place in Orangeburg that was out of the item I wanted.
Thank you for your efforts toward Breast Cancer Awareness! Yesterday, your service was great (as usual) and so was your food!! It's always worth the trip to that side of town.
I can't tell you enough about the first-class service and kindness of these employees! The food was good, but the concern for me and my little boys was over and beyond!
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Restaurant was crazy busy, but completely under control!! Service with a smile and friendly attitude. Job well done!!! Accolades to the leadership team and associates.
I love this place and location...never had a bad experience! Awesome catering service too!
Wonderful service. They replaced daughter?s fries were spilled on floor.
Def. the best place to eat in the burg for the food and the service!
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This is a great place to eat w/ amazing food and service!!!!!!!
Ready good spicy chicken sandwich with pepper jack cheese
