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"The food was great and the service was excellent. However, patrons are not allowed to dine inside the restaurant."
Telefon: (+1)5152268527
Adresse: 490 S 68th St Ste 110, West Des Moines, United States Of America, 50266
Reservierung, buchen
Stadt: West Des Moines
Webseite: https://locations.chipotle.com/ia/west-des-moines/490-s-68th-st
Gerichte: 0
Kategorien: 5
Bewertungen: 867
Placed an order online for takeout, because I was in a hurry. Stupid me for not checking my food, due to being in a hurry. Ordered a burrito for my daughter, and tacos for myself. My daughter ate while we drove to her doctor appt across town, which when we got here, is when I realized they gave us two burritos and no tacos. Probably wouldn't be a big deal, except for the fact that A. I'm allergic to ingredients on the burrito so I can't eat it and B. No time to go back to allow them to fix their mistake, because my daughter is currently living in a treatment facility and has to be back by a certain time, and it takes two hours to get there. So A. I won't be returning to this location as alth...
My second visit to Chipotle was disappointing compared to my first experience. When I picked up my order, I found that a salsa lid had been left open, causing a mess in my car. My daughter's bowl had very little rice, steak, and cheese, despite the $8 price tag. The food was cold and had to be reheated on the stove, unlike our previous visit. When my wife spoke to the manager, Catherine, about our experience, she was argumentative and only offered free sodas or chips and guacamole, which we couldn't enjoy due to allergies and preferences. Overall, we were not satisfied and will not be returning to this location.
Don't order delivery here every time they shrink the portions, I order double everything and what they deliver is the same size bowl. This time I'm writing a review because they literally put no rice in my meal. Rice is literally so cheap, why would they skimp me on rice as well as my double meat orders. Unbelievable, if your reading this go to one of the other Mexican restaurants.
I arrived at 9:25 (closing at 10) and it seemed like the employees were annoyed by the presence of customers. Many ingredients were already put away and one worker had to check the meat's temperature to ensure it was safe to eat. I could understand if we had come in 5-10 minutes before closing, but the rudeness and lack of quality or options for the high price were disappointing. Reserviere jetzt einen Tisch
The service at this restaurant was excellent - all the staff were friendly and maintained proper social distancing. It was quick and efficient. The only negative aspect was when one employee failed to add extra guacamole to the order of the customers in front of me, claiming it was too late to do so. I believe this was an excuse to avoid adding the guacamole.
Tasty food and the amazing military discount keeps us coming back as return customers! However, I want to understand why online orders take priority over 5 customers standing in the lobby waiting to order their food. There were at least 4 young employees in the kitchen and none displayed urgency to serve dining in customers.
Every time I use this location they have been wonderful to me. And the food has been excellent. They always get my order correct. I especially love the chips there. They put plenty of lime juice and salt on them so that they have a good flavor.
I really enjoy their carnitas. They are delicious. The restaurant could use some cleaning, but the staff is friendly. The dining area is small inside, but there is also a patio option. A carnitas bowl and a cup of water cost $10. Reserviere jetzt einen Tisch
The restaurant has a welcoming staff, a clean environment, and my to-go order was prepared ahead of schedule. However, I can only give it a 4-star rating due to the presence of a moldy orange in the kids' meal.
The food was great and the service was excellent. However, patrons are not allowed to dine inside the restaurant.
