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"Was pretty gross the last time I went, the other reviews aren't exaggerating."
Telefon: +15159744300
Adresse: 3737 Merle Hay Rd, Es, United States Of America
Reservierung, buchen
Stadt: es
Montag: 10:45-22:00
Dienstag: 10:45-22:00
Mittwoch: 10:45-22:00
Donnerstag: 10:45-15:00
Freitag: 10:45-22:00
Samstag: 10:45-22:00
Sonntag: 10:45-22:00
Gerichte: 0
Kategorien: 5
Bewertungen: 1982
I 've been into this location 3 times while visiting a friend in DSM. Each time I was hoping it 'd be better next time but this is by far the worst location I 've been to. The staff were cold to say the least. Not even a hi or a what can I get for you? The staff acted more like my presence was an annoyance as if I came in 2 mins before closing. The last time I was in (last Wednesday) the food tasted off. Not sure exactly what, but I couldn 't even finish and ended up feeling ill. The ice machine was broken and despite having just me and maybe 1-2 other customers the entire place was a mess. The staff were all just chatting with each other behind the line. Meanwhile, EVERY table was dirty alo...
Operation hours are 10:45am-11am. At 10:52am i knocked on the window, along with 4 other waiting customers. The man behind the counter threw his arms up and mouthed “what!” A female answered the door and said they aren’t open. I said it looks like the hours of operations start at 10:45 AM and she said they’re shortstaffed with four people (sounds like enough people to make a burrito and bowls) So I asked about potentially putting a sign up because it’s very unprofessional and other people who are waiting with me stated that they were waiting for orders and it was not acceptable and the female still said well give us about 20 minutes and shut the door.
I’ve gonna twice and I had a bad experience the first time they took about 10min before I left the place was empty they didn’t say hello hi or even acknowledge me I’ve worked in fast food before the least they could have done is say it’s gonna be just a moment and I would understand. The second time was today I went the employees were Disrespectful and the manger to add on their launguage was awful cussing in front of costumer knowing their is children around. also the counter were nasty the employee proceeded to wipe all the food on the floor with the same gloves he was serving people with.
Not a great place to eat. None of the staff were friendly. No smiling, no greeting customers and talking as if I was inconveniencing them. The girl running register kept her arm in her apron the whole time. We had to ask for our cups. They were completely out of lettuce, no ice in the soda machine and I had to ask them for cheese, as the container was empty. They didn’t give us our queso and chips, had to ask for them. Store has trash all over the floor and just the whole atmosphere was quite rude. Would it kill them to smile? Customer service is definitely not what it used to be. Reserviere jetzt einen Tisch
Music was so loud when you first walk in! There were like 5 or 6 employees, no one really knew what was going on. They were all just standing around talking to each other. Sign on door said can only do exact change or card out of ice . Place was dirty. Don 't think I 'll be visiting that location again
I love chipotle but I’m very upset with this location. They have a habit of skipping ingredients on mobile orders. Twice I’ve paid extra for guacamole and not received any, and twice I’ve received no cheese. As expensive as these items are it’s white frustrating and I’m disappointed nearly every time
Long wait at the counter. Two of us together in line. When it was finally our turn. Only the first person was asked what they wanted. Then he made 4 more orders. Apparently, I didn't want my business. Drink station out of napkins and dirty. Trash cans over flowing and dirty tables
Mark provided excellent customer service and was very friendly! Food was fresh and delicious. I love chipotle and go almost daily. Employees like Mark make it such a better experience!. Reserviere jetzt einen Tisch
Had a little mix up with a pickup order. Keegan (manager) made it right with a smile. Food was great and we'll be back.
Was pretty gross the last time I went, the other reviews aren't exaggerating.
