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"Was pretty gross the last time I went, the other reviews aren't exaggerating."
Montag: 10:45-22:00
Dienstag: 10:45-22:00
Mittwoch: 10:45-22:00
Donnerstag: 10:45-15:00
Freitag: 10:45-22:00
Samstag: 10:45-22:00
Sonntag: 10:45-22:00
Gerichte: 0
Kategorien: 5
Bewertungen: 1982
I 've been into this location 3 times while visiting a friend in DSM. Each time I was hoping it 'd be better next time but this is by far the worst location I 've been to. The staff were cold to say the least. Not even a hi or a what can I get for you? The staff acted more like my presence was an annoyance as if I came in 2 mins before closing. The last time I was in (last Wednesday) the food tasted off. Not sure exactly what, but I couldn 't even finish and ended up feeling ill. The ice machine was broken and despite having just me and maybe 1-2 other customers the entire place was a mess. The staff were all just chatting with each other behind the line. Meanwhile, EVERY table was dirty alo...
I’ve gonna twice and I had a bad experience the first time they took about 10min before I left the place was empty they didn’t say hello hi or even acknowledge me I’ve worked in fast food before the least they could have done is say it’s gonna be just a moment and I would understand. The second time was today I went the employees were Disrespectful and the manger to add on their launguage was awful cussing in front of costumer knowing their is children around. also the counter were nasty the employee proceeded to wipe all the food on the floor with the same gloves he was serving people with.
Not a great place to eat. None of the staff were friendly. No smiling, no greeting customers and talking as if I was inconveniencing them. The girl running register kept her arm in her apron the whole time. We had to ask for our cups. They were completely out of lettuce, no ice in the soda machine and I had to ask them for cheese, as the container was empty. They didn’t give us our queso and chips, had to ask for them. Store has trash all over the floor and just the whole atmosphere was quite rude. Would it kill them to smile? Customer service is definitely not what it used to be.
The service was ridiculously terrible.... we ordered food on the app for 7:20 and arrived at 7:22. Our order was not ready, and there was a line around 3/4 of the store. We politely asked where our food was, and the employee snapped at us that our food would only be prepared when the entire line had been dealt with. There were six or seven other people waiting for their online orders. We asked a manager to cancel our order and she said she had no control over it.
Music was so loud when you first walk in! There were like 5 or 6 employees, no one really knew what was going on. They were all just standing around talking to each other. Sign on door said can only do exact change or card out of ice . Place was dirty. Don 't think I 'll be visiting that location again
Long wait at the counter. Two of us together in line. When it was finally our turn. Only the first person was asked what they wanted. Then he made 4 more orders. Apparently, I didn't want my business. Drink station out of napkins and dirty. Trash cans over flowing and dirty tables
Mark provided excellent customer service and was very friendly! Food was fresh and delicious. I love chipotle and go almost daily. Employees like Mark make it such a better experience!.
Waited in line for 15 minutes before deciding to leave. Workers looked fed up and like they were purposely slow. It was 4pm. Decided to go somewhere that wants business.
Had a little mix up with a pickup order. Keegan (manager) made it right with a smile. Food was great and we'll be back.
Was pretty gross the last time I went, the other reviews aren't exaggerating.
