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"Grandson love it there. I watched the staff going around disinfecting and wiping down the games and rides."
Telefon: (+1)9738873020
Adresse: 125 RT-10,NJ 07936-2104, United States, East Hanover
Reservierung, buchen
Stadt: East Hanover
Webseite: https://locations.chuckecheese.com/us/nj/east-hanover/145-rt-10
Montag: 10:00-21:00
Dienstag: 10:00-21:00
Mittwoch: 10:00-21:00
Donnerstag: 10:00-21:00
Freitag: 10:00-22:00
Samstag: 10:00-22:00
Sonntag: 11:00-21:00
Gerichte: 0
Kategorien: 5
Bewertungen: 2818
Staff was not able to load time on the wristbands for the kids to play. We waited along time. The manager had to request help from the other manager? This manager came out from where the food is made all disheveled, I mean hair was messy, the woman had to put on her shoes while exiting the area food is made? What was going on back there? After the wait of over 20 minutes, they gave us the cards for the kids to play. This place should not be open while construction is going on. There are large holes in the floor. My three year old fell into one and smashed her face and knee. The floor is somewhat covered with carpets but some spots have holes. Some tiles in the ceiling were not all the way in...
This restaurant has declined significantly. The quality of the pizza, including gluten-free options, has decreased. The staff were not attentive and my order was incorrect. When I asked for assistance, I was met with attitude. After reordering, my pizza was burnt. There were no employees available to help when my buzzer went off to pick up the food. The lack of greeting and stamps for my children was disappointing. The restaurant did not have a changing table and the bathroom was dirty. The absence of a play area with a slide was also a disappointment for the kids. Although my children still enjoyed themselves, I may skip ordering food on my next visit.
My kid was invited to a bday party at chuck e cheese. I'd never been before. It was loud. Which was expected. The layout downstairs isn't that great, makes walking around kind of annoying. A good amount of games were out of order, minus 1 star. The card system they have in place of physical tickets is helpful. The pizza was pretty good for what I expected (except for the stuffed crust). My kid actually tried and enjoyed pepperoni for the first time. Thanks Charles!
I arrived very late to my child's party, but a young African American employee went above and beyond to help me. The party was supposed to start at 3, but I didn't show up until 4:45. He made sure everything ran smoothly and knew exactly what to do in every situation. I regret not remembering his name because he was truly fantastic - professional and down to earth. Thank you so much, I only ended up spending around $70 when I had budgeted up to $250. Reserviere jetzt einen Tisch
Went here for my daughter's friend's 4th birthday party. She loved all the video and ride games. There is also a second floor with more games. The pizza was good and my daughter loved the chocolate birthday cake. Chuck E came out to say hello to the birthday guests. It was a little hard to find because it doesn't have a big sign on the front. This is a great place to come to for the little ones.
This place is fun for kids. Except, it's always packed. Too many kids and not enough activities or space. Maybe its not like that on the weekdays. But it's a madhouse on the weekends. They also don't have a free play area like other chuck e cheeses. I feel like this needs a larger space for the amount of foot traffic and more activities overall for it to be bearable.
The restaurant sets all the games to award minimal amounts of tickets. Even if you hit the jackpot, you will receive at most 8 tickets, with most games only giving out 4 tickets. The food was tasty and the staff were friendly, but it is disappointing that you can't win many tickets, which takes away the fun of playing the games.
I was pleasantly surprised by the cleanliness of this place when I attended for a birthday party. The robot characters were a little creepy because their eyes kept closing like they needed some maintenance. The food was also awful, BUT I gave four stars because the kids had an amazing time and all of them wanted to stay forever. Reserviere jetzt einen Tisch
I experienced a different chucky e cheese for the first time. I really enjoyed the Robots there. It was a blast! I also liked how it was set up. Staff we’re also very nice.
Grandson love it there. I watched the staff going around disinfecting and wiping down the games and rides.
