"I Am Very Disappointed With Tina Touching The Trash While Throwing Something Away, As She Continued To Finish Making My Beverage I Tried Talking To Her About Proper Etiquette But She Walked Away With An Attitude."
One young employee, a blonde teenager, took her sweet time and treated the customers ahead of me poorly, giving them dirty looks. When someone tried to walk in behind me, she even threw them out. When it was finally my turn to order, I was told by a miserable-looking blonde girl that they were closed at 8:58 PM and wouldn't serve me. It was ridiculous. The other employee, a skinny young man with short dreadlocks wearing a hat, was no help either and clearly agreed with his coworker.
In short, I ended up calling the manager because I refused to be run out. The employees made up excuses to the manager over the phone to avoid working. This situation could have been easily avoided. The manager...
My boyfriend and I arrived around 8:45 PM, along with another woman who was by herself. We waited outside because there were too many people inside, but at 8:50 PM, two staff members came out to inform us that they were closed. It was disappointing that they couldn't take the time to come out themselves and tell us. According to Google, your closing time is 9:00 PM, so this felt really unfair, especially since there were only two parties waiting, and it was just 10 minutes before closing. We believe businesses should serve customers until their stated closing time, similar to other ice cream shops in the area. Instead, we ended up going to Dairy Queen in Abington, where, despite arriving jus...
Went here to get a small cheesecake shake. They had a puddle on the floor infront of the ice cream chest which I slipped in, they had Extremely slow service, then I got my shake I took a sip before I even left the store and it was SOUR I told the two girls that I think the milk they used was bad, they told me ?no that?s how the cheesecake tastes? I said no it doesn?t? then they sniffed the milk and literally gagged? it was CHUNKY? I got a refund and I will never be going back I?m disgusted
Went here to get a small cheesecake shake. They had a puddle on the floor infront of the ice cream chest which I slipped in, they had Extremely slow service, then I got my shake I took a sip before I even left the store and it was SOUR I told the two girls that I think the milk they used was bad, they told me “no that’s how the cheesecake tastes” I said no it doesn’t… then they sniffed the milk and literally gagged… it was CHUNKY… I got a refund and I will never be going back I’m disgusted
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This location also features a Planet Smoothie, offering a wide variety of options, including many healthy choices. It's a perfect spot whether you're craving something sweet and decadent or looking for a healthy and satisfying meal.
The staff is consistently friendly, and the establishment is always clean. There's plenty of parking available, making it a great place to visit in the summer, as well as throughout the year for any occasion.
I asked for whip cream ontop of my Ice cream and instead of just telling me they didn?t have whip cream they put cool whip on it from a whipping can. I only figured this out when I got home but just from looking at it I knew something was off cause it was a flat swirl ontop of my icream Instead of how whip cream normally looks. Extremely unprofessional.
I usually love coldstone however this location is probably the worst. They skimp you on the icecream and when you say something they don't like it. I got a few got to have it sizes and it wasn't even filling the cups. When I asked the server about it he said that's how it's supposed to be. This location is a huge rip off borderline theft ????.
Hubby and I went to get ice cream the workers had no gloves on serving the ice cream and also ringing the cash register, not as much as washing their hands or having someone else just work the register. We left without getting our ice cream because this is not sanitary especially now more so with Covid 19.
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I really love to take my grandchildren here, as the ice is delicious, but the outer cleanliness is very disturbing, the landscape building is terrible! Overgrown weeds and flowers, lots of garbage, etc. That makes Holbrook creepy.
I Am Very Disappointed With Tina Touching The Trash While Throwing Something Away, As She Continued To Finish Making My Beverage I Tried Talking To Her About Proper Etiquette But She Walked Away With An Attitude.
