"It's just your average Costa coffee, just as good as all the others, nothing wrong with this one either."
The food is okay. Very little that can go wrong with sandwiches, cakes and hot drinks. The problem I have today is that the place isn 't really worries about cleanliness. Tables are sometimes dirty but more importantly we were given three knives today which were all dirty. I have had dirty cutlery before. I asked for the manager to complain. She didn 't appear to bothered. I mentioned that I 'd had cutlery before that was dirty and if I was given dirty cutlery again I 'd make a point of complaining via social media. To which her response was don 't threaten me with social media . She then walked away saying nothing more.
Was really looking forward to a nice festive latte. Ordered with oat milk, as I am dairy intolerant, and didn't particularly fancy having a bad stomach today. I can confirm that it definitely wasn't oat milk as I am now quite ill. This is actually in fact the third time over the last year that I have been to this store. Three times I have had issues now. Sort it out Costa, we're in a cost of living crisis and toilet paper isn't cheap.
Sold a coffee and pastry but was not allowed to finish it before a staff member shouted at me across the store that I had to leave as they were closing. Appalling customer service. Will not use this coffee shop again. Starbucks every time from now.
Me and my wife were in having a drink when a very over eager staff member came over to take our tray I said we wasn't finished but the rude staff member took the tray anyway clearly someone who doesn't respect people's wishes
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The lady from the counter didn’t want to be there. She rushed me in and I forgot to take my free cookie even if I told her I want the reward from the app. Zero interes in helping.
Nice staff that cope with a busy environment really well. Always ask me if I need help with the tray as I have a pram so very helpful and thoughtful. Always clean and stocked up.
Middle Aged women with glasses (works on a Friday so extremely rude , has no idea what good customer service is. Every time we visit she has no patience with the customers.
The restaurant has a slightly open layout, but I don't mind it as I can people watch while I enjoy a hot drink. The staff is very friendly and helpful.
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Staff are rude and shout even if you want to sit down and there is no where else to sit in the shopping centre
It's just your average Costa coffee, just as good as all the others, nothing wrong with this one either.
