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"I had an amazing experience tonight, all thanks to Kevin! He's a really positive and articulate young man who offered outstanding service."
Telefon: (+1)5146208332
Adresse: 4701 Boul. Saint-Jean, H9H 2A7, Dollard-des-Ormeaux, Canada
Reservierung, buchen
Stadt: Dollard-des-Ormeaux
Webseite: https://www.dqcakes.com/
Montag: 10:30 -22:00
Dienstag: 10:30 -22:00
Mittwoch: 10:30 -22:00
Donnerstag: 10:30 -22:00
Freitag: 10:30 -23:00
Samstag: 10:30 -23:00
Sonntag: 10:30 -22:00
Gerichte: 0
Kategorien: 5
Bewertungen: 1098
My family has been a loyal patron of this restaurant for years, but after our experience tonight, we will no longer be coming back. Upon returning home with our takeout order of four Blizzards, we found a piece of metal in my daughter's Blizzard (as shown in the picture). When we called the store, they acknowledged that the Blizzard cone was damaged and should have been replaced. Additionally, one of the Blizzards with Cinnamon Bun pieces was completely inedible—the pieces were hard and tasted spoiled, nearly like dirt. This raises serious concerns about food safety at this establishment. When I asked to speak with the manager, I was informed she was unavailable and that my only option was t...
I visited Dairy Queen expecting a fun outing with my child, but unfortunately, it was quite disappointing. Upon arrival, I noticed an employee cursing under his breath even though there were children nearby. The blizzard grinder was dirty, and the counter was covered in crumbs from Oreos and other items, making it look very unsanitary. When we received our food, it appeared as if it had been prepared with disdain rather than care. I later learned that the employee's name is Kevin, and I believe this situation needs to be addressed.
I am quite disappointed, especially when I think back to how things were just 2-3 years ago. However, I want to end on a positive note. I genuinely hope the owner sees this and other reviews about this Dairy Queen location and takes swift action to make improvements. I'm willing to give it another chance and truly hope it can return to being the beloved 4.8-star destination my family loved visiting on sunny days. Owner, please take action right away!
I would rate this place with zero stars if possible. Unfortunately, I have to say this was the worst experience I've ever encountered. I spent $40 on four Peanut Buster Parfaits, and they all ended up in the trash! The ice cream didn't even taste like real ice cream! It was a total waste of money and incredibly disappointing. To top it off, I traveled all the way from VSL for this! Reserviere jetzt einen Tisch
I ordered a sundae but ended up with a volcano instead, resulting in a messy ice cream disaster all over my hands. When I brought it up, they simply apologized for the mess. They really need to rethink their staff, as this could potentially damage their good reputation. Despite this, I still love Dairy Queen.
We visited to celebrate a birthday and had an excellent experience. The customer service was exceptional; the staff member at the entrance was very helpful and even made us laugh, creating a warm and welcoming atmosphere. I highly recommend this restaurant!
The service was impressively fast, and I hardly had to wait. The staff was very friendly, and the blizzard dessert was amazing. I was surprised by how big the small size was—I almost couldn't finish it!
The service at this restaurant is exceptional! Every visit makes us feel like we're part of the family. A heartfelt thank you to the entire team! With love from your biggest fans at Double Dip! Reserviere jetzt einen Tisch
The woman at the counter was quite unfriendly. Since this is an ice cream shop aimed at families, they really need to improve their customer service training.
I had an amazing experience tonight, all thanks to Kevin! He's a really positive and articulate young man who offered outstanding service.
