I ordered delivery from this store, and about 30 mins later, I received notification via sms that the delivery driver, Jesse, is on the way. Website showed est. arrival in 10 mins. 30 minutes later, no delivery. When I checked the Dominos website, it now showed that my order was delivered.I called the store 7841, whose manager insisted the pizza was on the way, less than 10 mins away, and just tried to get me off the call as soon as she could. I tried to explain the situation with the SMS and the website, but she dismissed those as system glitches , and very rude. 10 minutes later, still no delivery. When I called back, she hung up the phone right away. I kept calling back, and after a coupl...
Disappointing Experience with Incorrect Charges and Order IssuesI recently had a very frustrating experience with Domino's at 201 Pacific Coast Highway. I placed an order which was marked as delivered in the app, but I never received it. After waiting and seeing the order disappear from my app, I was unable to get in touch with anyone from Postmates or Uber Eats for assistance.Consequently, I placed another order, only for the original order to show up moments later. I immediately canceled the second order (within 2 minutes of placing it), but I was still charged for it. In total, there was a 7-minute gap between the delivery notification and the actual arrival of the first order, which I ha...
I'm guessing there was a glitch in their system, which is understandable, but I expected some form of compensation. Later, I went outside at 2 PM after calling and found that my pizza had been delivered the next day, and they didn't even bother to knock on the door, so it sat outside for 2.5 hours. By that time, it was cold and unappetizing, and I didn’t even want it anymore. The staff member said there was nothing he could do to help me. It was incredibly inconsiderate, and he was quite rude! He even tried to convince me that I couldn't have ordered at 1 AM. I used to love Domino's, but after this experience, I don’t think I’ll be ordering from them again.
Manager allejandra has terrible customer service. There is a mix up in order and store delivered the wrong order to me, the pizza was then taken away by the driver to another shop. Ended up in double charged.When I call the manger to get a refund, not only was she disrespectful and implied it’s my fault, she also refuse to provide any way of how I can escalate/ make a complaint.DO NOT CALL THIS DOMINOS.
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I've ordered from this spot multiple times, but today the pizza was just not good. Overcooked crust, minimum cheese, very dissatisfying. I wish it was more consistently good, I usually like Dominos.
Lately they are doing a very bad job .. the pizza is horrible you can’t eat it. And when you call the answer with horrible attitude…
This Domino's is fantastic! They always remember my name and my order, and they make my pizza exactly how I like it.
Good service, simple process. Order here monthly, never had a mistake on the order. Employees are friendly.
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Excellent service! Quick order delivery! Edwin is fantastic—thank you for the delicious pizzas!
Great food, fast delivery, great service!
