There was no leadership what so ever available, no supervisor or manager.I made a large order so when I attempted to re-state the order for accuracy the worker rudely stated “I got it” however refused to restate my order. I began to say no I will repeat it and she laughed and stated “no, that’s what you ordered”. I asked her to repeat my order she went silent and refused to speak any further. I went to the window and asked to speak to the manager or supervisor. I was told there was none. I asked for her name and she refused to provide it. She gave me her manager’s name.On top of her rude and unprofessional behavior and terrible customer service she was unsanitary not safe. She did not have o...
I ordered an original iced coffee through the app, but when it arrived, it had far too much cream and sugar. I decided to go through the drive-thru again to explain the issue, but the employee became aggressive and insisted that I had ordered it that way. I tried to stay calm and explained that the app automatically selects the amounts of cream and sugar, so I didn't change anything, assuming those were the standard amounts used. He continued to argue with me, and I even showed him on my app how it had selected those quantities. Instead of making me a new drink, he only added a shot of coffee. I really didn't appreciate his tone. I never raised my voice or spoke down to him, so it was puzzli...
The absolute worst location I’ve ever been to. Food was SPOILED. I ordered two chorizo wraps, two drinks and munchkins for the kids. The chorizo wraps were horrible, spoiled, sour and smelled like fish! The drinks were inconsistent and more water than flavor. The kids even complained about their stomachs after eating the munchkins. A waste of $30. I don’t recommend. Their food isn’t fresh. Stay away.
Honestly, it's one of the worst Dunkin donuts I've been to. It's a convenient location on my way to work, but that's it. The food tastes old. The coffee tastes burnt and old. They always get the wrong thing no matter how many times you repeat it. They are rude and extremely slow. You have to wait in the order window forever. They never want to honor the DD app rewards. It looks dirty inside.
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I don’t understand how this Dunkin’ doesn’t have pancake wraps when I was able to buy one just yesterday in Union, NJ. The cashier informed us that they’ve been discontinued. Someone really needs to get their facts straight in these restaurants!
The bagels were old and stale, and the coffee was burnt. The person at the counter seemed completely unaware of what they were doing. This is easily the worst Dunkin' I've ever been to. I would recommend staying far away.
Not the best, staff were not so welcoming and took EXTREMELY LONG to bring my food out.
Do not go here they’re overcharging customers! Ever since Renita left it’s trash.
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Good service, attentive staff ?
No customer service effort and
