This location is never open on time and always struggles with time management. There’s no leadership everytime I come in and it just looks like a large amount of people who don’t care mixed with a very select few who do. Drive thru is always a main priority over their mobile and in store guests- leaving walk in guests waiting anywhere from 15-35 minutes for an order of coffee and a donut. I’ve had a long black hair in my sandwich, given some sort of refresher when I ordered a hot coffee and the label on the cup matched what I ordered, burned sandwiches, after having so much understanding and patience I have officially given up on this location. They need new leadership that can identify thes...
Most times this location is very organized. But the crew working today didn't work. Starting with the young lady at the drive thru. 2x I was almost given coffee not closed properly. Yes it spilled 2x ..only on my hand... 3rd time I was given coffee in a stronger cup. But then I was told to go around because my food wasn't ready... and I soon saw why... there were 3 other cars waiting! Next time I'll pay attention to this and go somewhere else. This crew today needs to work on teamwork and urgency.
Dunkin is worldwide and the hash browns always come with one salt and a ketchup. Not here and they are mushy. Happy to see pumpkin back but I always miss Blueberry #JFK #RIP. If this was my brand I would do a go see because I have never felt rushed or had slang used on me at a Dunkin before. It's the little things that help us feel secure. Service: Takeaway
The mornings are great but once those crews leave in comes the can't get rights. You'll have random STUFF floating in your drinks. Also the afternoon shift acts like they hate the customers who keep their job open. Why even come to work all stank? They act like they can't get beat up inside their job twice Food: 1 Service: 1 Atmosphere: 1
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Coffee is nasty. So different from all other locations. Don't go here!!!! Asked for a hot drip coffee and they gave me cream with a bit of coffee. Another time asked for a macchiato and it just tasted like cream and sugar. Didn't feel the Expresso shots at all Food: 1 Service: 1 Atmosphere: 1
I haven’t been here in so long and knew I shouldn’t have went here today. The worst location in Laurel. Service is ok. Total waste of money. Meal type: Breakfast Price per person: $10–20 Food: 1 Service: 3 Atmosphere: 3
I'm kind of addicted to the egg and cheese croissant Service: Takeaway Meal type: Breakfast Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Egg and Cheese
Customer service is hit or miss one day you have a pleasant experience then the next day you wish you never went. Food: 5 Service: 3 Atmosphere: 5
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Worst location. Go somewhere else Food: 1 Service: 1 Atmosphere: 1
Ughh please go to Starbucks!!!! Or McDonald's for that matter.
