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"I only visit Dunkin' Donuts once a year, but it was exactly what I was hoping for."
Telefon: +15855861520
Adresse: 1802 Penfield Rd, 14526, Penfield, US, United States
Reservierung, buchen
Stadt: Penfield
Webseite: https://locations.dunkindonuts.com/en/ny/penfield/1802-penfield-rd/339570
Montag: 05:00 -19:00
Dienstag: 05:00 -19:00
Mittwoch: 05:00 -19:00
Donnerstag: 05:00 -19:00
Freitag: 05:00 -19:00
Samstag: 05:00 -19:00
Sonntag: 06:00 -19:00
Gerichte: 4
Kategorien: 5
Bewertungen: 1022
I was disappointed when they stopped offering my favorite drink, the Mango Pineapple refresher. I used to get one almost daily, but the other two options they have now just don't compare. Another frustration is that I always order through the drive-thru, yet 9 out of 10 times they forget to include napkins in my bag. It's especially annoying because I need them when I'm getting my food to go. This seems to be a problem at all Dunkin' locations, which is why I am giving them 4 stars.
The manager at this location, Marisa, should not be in a management position. I have never encountered someone so unprofessional when dealing with an overcharge issue. Instead of handling the situation professionally, she said, "It's not my problem, you obviously are having a bad day," then shut the drive-thru window on me and walked away. Now I am having a bad day because of her unprofessional behavior. I will make sure to go to the Starbucks right next door from now on.
I had a stressful day at work, thought I'd pop in for a pick-me-up. And the staff were SO NICE. Literally, just so nice and angels, all of them. I can't remember names but this one girl, she had very nice nails and made my drink so pretty, she was so friendly!! Thank you so much I really appreciate it!!
The service has improved at this restaurant lately, but I doubt it will ever reach the level it was in the past. The previous staff always made my mornings enjoyable. However, the quality of food and service has significantly declined in recent times, now being mediocre at best. Reserviere jetzt einen Tisch
I was disappointed with my experience at this restaurant. The food served to me was cold, and when I asked for a refund, they refused. Additionally, the manager was disrespectful in handling my complaint.
the food was not half as good as other stalls. Drinks were not properly made and they gave us a part of our order still frozen. will not come back and I do not recommend.
I love Dunkin Donuts. I go there for coffee weekly. I also take the child I watch once a week for bagel minis or the dragon fruit refresher which are her fav
I am writing this review based on my excellent experience with the chai latte at this restaurant. I keep coming back for this delicious drink. Reserviere jetzt einen Tisch
Drive-through is pretty quick. Customer service is lacking. My hashbrowns were soggy. Never put napkins in my bag.
I only visit Dunkin' Donuts once a year, but it was exactly what I was hoping for.
