Unfortunately, as we were leaving, I accidentally dropped my coffee, and I felt awful and frustrated. I went back inside and ordered another cup. Jefferson, remembering me, asked what had happened since he had just served me. I hesitated to admit my clumsiness, but eventually, I did. We shared a laugh about it, and Jefferson said, “It's okay, I’ll make you another.” And he did, immediately, and at no charge! Thank you, Jefferson, for your kindness and for working in an area that can sometimes be challenging. I truly appreciate your empathy and great customer service. #JEFFERSONDESERVESARAISE
