I am very disappointed with this Dunkin' Donuts. I have ordered from DoorDash here before without any issues, but today I ordered through Grubhub, and they claimed they never received my order, even though Grubhub showed it was being prepared. The employee was also quite rude about it. After I canceled the order, I called to ask if they worked with DoorDash, and the employee confirmed they did and told me to order through there. However, when I placed the order via DoorDash and called to confirm, he again said they had not received it—despite DoorDash showing it was being prepared. I don’t understand why he told me to order through DoorDash only to say they didn't get the order. I strongly a...
I usually stop by for coffee during the week. Some staff are very friendly, but then there's Maggie. She's rude and unpleasant, never smiling—even when I hand her a dollar tip for a single coffee, not just 20 cents. She barely looks at you when acknowledging you. Honestly, she should be working behind the scenes, not serving customers. Speaking as a fellow business owner, that's my take. An update three years later: I just stopped in for the first time in a long while, and the same unfriendly, miserable staff were there. Regards.
I ordered an iced coffee with cream and sugar at Dunkin' Donuts, but it came out a light beige color and mostly tasted like milk. I mentioned this to the staff at the counter, but they simply made me another one that tasted just the same—mostly milk, maybe slightly less creamy. It seemed like my feedback was ignored, and no real effort was made to fix the issue. I ended up wasting five dollars from the menu.
Maggie always makes my day better! The service is excellent, and my orders are consistently ready in no time. There were a few instances when the computers malfunctioned and things became a bit hectic, but that’s totally understandable. I will definitely be visiting Dunkin’ again!
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I had the quickest experience I’ve ever had at a Dunkin' Donuts! Not only did I get in and out swiftly, but my order was also made perfectly. The establishment is clean and the staff is made up of professional women. I will definitely come back whenever I'm in the vicinity!
This is the best Dunkin' Donuts I've ever been to. The staff were exceptionally friendly and perfectly handled all my complicated drink orders, even correcting one that I mistakenly ordered.
The staff frequently seem frustrated, and they rarely get orders correct. The wait times are excessively long. Overall, it's quite disappointing for a Dunkin' location.
She has a passion for her coffee and iced tea.
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