Einstein Bros. Bagels

A middle aged woman working here served my food, which tasted alright but the bagel was rock hard and the side hash brown was cold, she then proceeded to take her mask off and snack while standing around talking about some personal drama with the other worker present. A new customer came in and she popped her mask on and started serving their food like nothing happened. None of the tables were clean and in-between helping costumers, the workers just stand around chatting. There was a new guy tha … – show

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We went to this location today at 1:30. We ordered separately a breakfast and a bagel with cream cheese on the side to go. Both bagels were burnt to a crisp and inedible. There were no other customers in the shop so they actually were not rushed for any reason. They actually made a sandwich on a burnt bagel and bagged a burnt bagel. Unacceptable, seeing as they had 30 minutes to complete the task.

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I enjoy their food and coffee but disappointed with this particular location. No indoor seating made available. Perhaps that's due to low staff but really, none? Also, since when do I have to put half and half creamer that's shelf ready in my coffee? I asked the employee but she pointed to the little capsules on the counter.

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What a disappointment. Ordered a coffee and bagel. Coffee was brewing so I sat down to wait. A few minutes later an employee yelled across the room“you can’t eat inside”. I had to ask if I could wait for my coffee. No acknowledgment there may have been a mistake.

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Arrived at 1:55 to grab a sandwich to go. The woman behind the counter yelled “I’m closing in two minutes!” Nasty attitude followed. She made her unhappiness well known.

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