"Hello! My Chicken Loco was rich and delicious, and my experience was enhanced by my rewards, which made it feel like a treat!"
Two days ago, I went in around 8pm and ordered 12 pcs of chicken and one large side order of mashed potato. The girl taking my order was having a hard time getting my order right. I waited for my order for about 5 minutes, the young girl who took my order was talking to the cooker behind the counter and they were both starring at me. I knew something was not right. The she calls me to say that they didn?t have enough chicken to complete my 12 pcs order, I was like they charged me 30 dollars and not enough chicken?, then she was offering other things from the menu. Manager comes over because I wanted a refund. Refund was given to me , but the manager there has no customer service, she seem?s...
My experience here was just not pleasant as they just didn?t seem prepared to begin with. I came in for a nice loco lunch box for my lunch break and I go in and there?s already a line which wasn?t too bad until I realized there was short staff.Everything was just unorganized with there being one worker for cashier and finalizing orders. I go up to order and I wasalready told there were only black beans so I had to change my lunch option and ended up with the salad so then I get the saladand they had no lime cilantro sauce either so I couldn?t even enjoy that. Then I started to eat the salad and noticed somechicken pieces burned and the avocado barely ripe so it wasn?t even the soft taste as...
This place is completely different from a year ago. The new management has made a great difference. I stop by almost every day for lunch. The service is fast and friendly. Every time I reach the window, there’s always someone taking payments, packing orders, and handing them out. These employees work really hard to provide exceptional and speedy service—they definitely deserve at least one more person to help them. The restaurant is clean and well-organized. Thank you, Maywood, for consistently giving me a great experience and excellent service. Keep up the good work!
I visited the drive-thru at El Pollo Loco in Maywood today and ordered an 8-piece meal, only to receive charred chicken! I'm extremely disappointed, as I couldn't eat it at all. I called the location at 7 PM to speak with the manager on duty, but I was informed that he was on break and wouldn't return until 9 PM. Really? A two-hour break? The chicken was not just undercooked; it was completely burned! This happened at the El Pollo Loco on 4501 Slauson Ave, Maywood, CA. I strongly advise against going there, as I'm very upset about this experience.
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Twice in a row this last week I've ordered the double chicken avocado fit bowl and the quality is terrible recently. Today in particular I received burnt chicken pieces instead of the yummy diced chicken this is usually served with. Not sure whats changed this last week but the quality has been down right poor this last week.
This is a fantastic restaurant! The cashiers are friendly, and the service is quick. The establishment is clean, and the restrooms are accessible. You can also enjoy fountain drink refills in the self-serve area. Please note that masks are required for entry.
The food is amazing as always! I ordered the double chicken tostada, and it was delicious. However, on my last visit, some pieces of chicken were really tough to chew. On other occasions, my meal has been fantastic!
I always enjoy the tostada salad at El Pollo Loco, but today I tried the double chicken tostada and was very disappointed. The chicken was tough, dry, and shredded—not fresh at all. I couldn’t even eat it.
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This place always my place to go know it?s becoming really bad don?t come here really bad on giving chicken it?s not even cooked right
Hello! My Chicken Loco was rich and delicious, and my experience was enhanced by my rewards, which made it feel like a treat!
