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"The empanadas are delicious. However, half of my order was incorrect (I ordered 12) and they were out of sauces when I picked up my food. Despite these issues, I would be willing to give them another chance because the food I did receive was at least tasty."
Dienstag: 09:00-19:45
Mittwoch: 09:00-19:45
Donnerstag: 09:00-19:45
Freitag: 09:00-19:45
Samstag: 09:00-19:45
Sonntag: 09:00-15:45
Gerichte: 10
Ausstattung: 3
Kategorien: 5
Bewertungen: 850
BEWARE horrible customer service I ordered baked Empandas they sent super greasy fried ones and EUSEF the worker was extremely rude and didn’t want to give me a refund for the wrong order they sent me. They have done this twice to me without taking responsibility. Eusef was extremely rude and told me he wouldn’t give me a refund because I received Empandas even though it was the wrong order. I have a very sensitive stomach and have a very bad reaction to fried food and was not sensitiveto my issue at at all. The Empandas were so greasy that the grease was seeping through the bag. There is other places that will treat you better and you will get better quality. I would avoid at all costs if y...
I ordered a meal that was supposed to be 4 empanadas, 2 sauces and a drink. I asked for baked and they were all fried. 2 out of the 4 were not what I ordered. Their nutella banana empanada is NOT nutella..honestly tastes like the Hershey chocolate sauce that comes in a bottle. The 2 sauces did not come. And the drink was the wrong drink. But they sent French fries..that I did not ask for. One bite from each and they all went to the garbage. Very greasy and not tasty enough to ignore the grease.
I ordered a meal that was supposed to be 4 empanadas, 2 sauces and a drink. I asked for baked and they were all fried. 2 out of the 4 were not what I ordered. Their nutella banana empanada is NOT nutella..honestly tastes like the Hershey chocolate sauce that comes in a bottle. The 2 sauces did not come. And the drink was the wrong drink. But they sent French fries..that I did not ask for. One bite from each and they all went to the garbage. Very greasy and not tasty enough to ignore the grease.
The customer service at this restaurant is awful. Don't expect a friendly welcome or even a simple greeting. In particular, the young man with dark skin who has been there every time I have visited is very unwelcoming. There is no hospitality, which is surprising for a place that serves Latin food. Additionally, it is nonsensical for employees at an empanada place, which specializes in Latino/Hispanic cuisine, to not speak Spanish. Despite the good empanadas, the overall atmosphere is negative.
The empanadas are delicious. However, half of my order was incorrect (I ordered 12) and they were out of sauces when I picked up my food. Despite these issues, I would be willing to give them another chance because the food I did receive was at least tasty.
