I went to Giant Potomac pharmacy for the Covid vaccination with an appointment scheduled, email and text verification for this appointment. All the necessary forms completed online and they had this record and I gave a copy, as well. I was told to refill the same forms which I did. Then, I was given a ticket number and told to return in 45 minutes even with the appointment. I didn't understand the reason for this and none was given. Other walk-ins were given the vaccination ahead of me. It was obvious that no one cared about inconveniencing me nor appointments. I used the phone to contact someone that I would be late due to Giant's error, and the pharmacist yelled at me for using a phone in...
There's only one department worth a damn....and that's the pharmacy. The rest of this store is saddled with terrible product selection and awful service. The seafood department is awful (nothing EVER looks fresh have they ever heard of keeping stuff on ice?? Maybe they've just given up because realize that people who want a decent selection of fish just go up the road to River Falls or Potomac Market. The bakery is a joke. They run out of stuff constantly. One week they have certain packaged breads...the next week they don't. And selling THOSE awful fake bagels in Potomac? What are they thinking? The prepared foods area is sad. Just old and sad looking foods. Finally every other grocery chai...
We shop here regularly. Generally the selection is okay, but I have several problems. The produce offered is limited in scope and at times not as fresh as it should be. There are usually only 2 or 3 varieties of mushrooms and oranges. The greens in bags are almost always limp and partially unusable. They constantly discontinue carrying items that my family enjoys, such as Progresso Black Bean soup and frozen shrimp wonton soup, and are not responsive to requests to restock the items. Management is constantly rearranging the store, which is annoying.
The restaurant is clean, bright, and spacious, with plenty of room to breathe—definitely not overcrowded. The pharmacy is truly exceptional. Pharmacist Sue and her assistant are both kind and knowledgeable, providing thoughtful service. I would gladly go out of my way to get vaccines and hard-to-find prescriptions from them. Thank you, Sue!
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Free friendly staff... always smiling ... always improving . From all the surrounding Giants this is my favorite one. Especially there are two employees David and Alona. I'm moving in a few months and I will miss this branch
I just got accosted by an African-American in the parking lot because he wanted my parking spot! Why doesn't Giant provide security guards in the parking lot? Potomac is a lot rougher than it used to be.... :
Highlights: The staff are numerous, friendly, and efficient.
Lowlights: The hours have been reduced, with the restaurant now closing at 10 PM every day.
(3.25 pretty good Giant, that's smaller than average, but carries most items you'll need. Definitely better than the Safeway across the street:
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Depending on the pharmacist you encounter, getting your walk-in vaccine shot can take as little as 15 minutes or more than an hour.
This Giant is okay. I found the layout to be very odd. The aisles are cramped as well.
