The restaurant has a spacious and stylish atmosphere, making it a great spot to enjoy soup. I loved the basket-weave chandeliers that hang in the center of the dining area. The sauce and appetizer buffet is fantastic, featuring a really fresh seaweed salad—and it’s all you can eat! I recommend coming for lunch, as the specials can save you a significant amount compared to dinner prices. Plus, if you find yourself in a food coma afterward, you can easily walk it off in the mall instead of having to do so after dinner.
Watching the noodles being prepared right in front of you was quite entertaining. They come out perfectly al dente and make for a great carb option instead of rice. With so man...
Don't waste your money here! I was really disappointed; the food was not worth it at all. Just a few bean sprouts and a couple of slices of chicken for a whopping $50! The service was terrible, and there wasn't a manager available to speak with. I tried to request a credit, but the app requires payment upfront, making it difficult to contact customer service for a refund. If you're looking for a good meal, I recommend Mike's Enjoyable Real Food or a Chinese buffet—better options and significantly cheaper (about $30 less). Overall, I cannot recommend this place; I'm very unhappy with my experience!
As always, the service was excellent, and the happy hour deal was fantastic. The quality of the meat was impressive, and the ambiance was lovely. We visited to celebrate a birthday, and they surprised us with a beautiful fruit plate with a candle, along with a special message on the board wishing me a happy birthday. This location is different from Century City, as you get your own personal pot with a custom soup base. Be sure to check out their weekly specials for great deals and discounts. We will definitely return soon!
The gold standard for Chinese hot pot! HAIDILAO is always consistent with quality, service, and taste. My favorite soup bases are the beef tallow spicy, regular spicy, and green Szechuan pepper numbing soup! Their meat quality is so good that I keep returning even though you can purchase their soup bases at supermarkets. I love the wide variety of sauces and snacks at the self serve station. Their service is well known and impecable every time! Only issue is probably finding parking if you're going during a busy day!
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Haidilao consistently provides an excellent experience. While it may be pricier than many other hot pot restaurants, the quality of the food is top-notch, and the service is unparalleled. The staff is incredibly attentive and always ready to assist, making for a wonderfully enjoyable atmosphere. This particular location boasts the most attractive decor of all the ones I’ve visited in Southern California. Overall, Haidilao remains my favorite hot pot restaurant, and the Arcadia branch upholds that reputation!
I'm thrilled to report that they've resolved their fly issue! I can confidently say I didn't spot any flies during my last two visits. I'm happy to give them back to a five-star rating. The tomato broth is delicious and packed with flavor; there was a brief period when it lacked some pizzazz, but it's back to being great. The service has also seen improvement! I do miss their long disposable chopsticks, though. On a positive note, they now offer weekday deals, which is fantastic since the costs can add up!
My experience at this location was not as positive as the one in Century City. The service was decent but not as exceptional as the chain is known for. When we arrived, there was ample seating available, yet we were seated at a table shared with other customers. The seasoning buffet area was not well maintained; I noticed a piece of fruit in the sesame oil, likely dropped there by accident. By the end of our meal, it was still sitting in the oil.
**Dining Experience:** Lunch
**Cost per Person:** Over $100
**Food Rating:** 4/5
**Service Rating:** 5/5
**Atmosphere Rating:** 5/5
I had a delightful lunch at this restaurant. The food was excellent, earning a solid 4 out of 5. The service, however, truly stood out and deserves a perfect 5. The atmosphere was equally impressive, creating a lovely ambiance that enhanced the overall experience. Highly recommend it!
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This place always has amazing food. Our server Wendy was out of this world. 5 star service, 5 star cuisine, wonderful experience
Good place to eat. The soup is really tasty. Many kind of meats, seafood and veggies.
Ma La Spicy Broth With Beef Butter Soup Base(Half Pot)
Pork Stomach And Chicken Soup Base(Half Pot)
Pickled Cabbage Broth Soup Base(Half Pot)
Premium Golden Fish Maw Chicken Soup Base
Sesame Oil With Garlic Suàn Ní Xiāng Yóu
Homemade Soy Sauce Zì Zhì Jiàng Yóu
Pork Bone Broth Soup Base(Half Pot)
Mushroom Broth Soup Base(Half Pot)
Preserved Red Beancurd Dòu Fǔ Rǔ
Tomato Broth Soup Base(Half Pot)
