Every few months, I find myself longing for the Ike's in Redwood City and think about trying the Polk St location. However, each time I do, something goes awry with my order, and after a few months, I end up giving them another chance, only to be disappointed again. This time was no different.
I ordered a vegetarian sandwich with everything except tomato and with fake bacon added. After getting home and having to "operate" on my sandwich, I decided to call the restaurant to report the numerous mistakes. The manager informed me that not only had they messed up my order, but they had also prepared the wrong sandwich entirely, using real meat instead of the fake bacon I requested.
While I a...
Twice this week, I 've been mwet with poor service. Monday was my birthday and I was denied my birthday sandwich.Last night, because no where else was open, we went back to this location, I ordered a sandwich and asked for specific extras, the cashier added "extra dirty ' when I didn 't ask for that. I wasn 't sure what that was and my part is I didn 't ask for clarity. I was soooo hungry. We got home and the 'extra dirty ' adds an enormous amount of wet to the sandwich. So what I won 't do again, is go back to this location.
A random stop which included a confused driving on the wrong side of one way street and multiple turns to finally find this amazing gem. The menu is vast and can be overwhelming, but once you make your decision and place your order, the end result is one of the most delicious sandwiches I have ever had. To top it off, the customer service was top notch. I really enjoyed it. Kudos to the staff!!!
I tried the Da Vinci, and it was decent. However, I was expecting it to have Italian dressing, but instead, it came with mayo, which I really dislike. On a positive note, my food was ready when I arrived after placing my order online.
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I did not enjoy the chicken dish. There was too much breading for my taste. I requested extra sauce but the sandwich still felt dry. Additionally, there was no complimentary lollipop included in the bag.
Ikes is THE best place for good and saucy vegan sandwiches, always a pleasure to dine with them and getting my meal delivered thru Doordash made no difference. Great quality for a good price!
Some of the kindest most hard-working staff I’ve ever encountered at a fast food place. They are really dedicated to giving you a good experience, and they make a hell of a sandwich!
The service was outstanding! Everyone was incredibly friendly, and the sandwiches were bursting with flavor — they truly speak for themselves!
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Excellent service, good food, I would definitely repeat, Alexis recommended the Mark Apple
We had a HUGE order and it arrived so fast and correctly! Thank you Ikes!
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