"People have different preferences for pizza, I really like the pizzas here, have been enjoying them for several years. The staff are far less engaged these days though."
We had a large family gathering at this restaurant, with guests ranging from 5 years old to pensioners. The waiting team greeted us warmly and friendly. However, we were not provided with a drinks menu upon seating, so we settled for fruit juices and cokes. Our food order was taken promptly, but we had to wait 45 minutes for our starters to arrive. During this time, we were not offered any appetizers or sharing plates. Once our food arrived, it was hot and delicious, and everyone enjoyed their meals. The Garlic breads, bread and oils, and Olives for starters were all well received and quickly eaten. For mains, we had a variety of Pizzas and Pastas that were very tasty and well prepared. Over...
My family and I have visited Irma's several times over the past 5 years. Recently, we have started going for a monthly lunch during the week, but we need the service to be fast to fit with our work and school schedules. Irma's is perfect for this, as we can easily get a pizza or pasta dish in less than an hour. The waitresses are friendly and welcoming, and the food is always delicious (we have never had a bad meal), although it is not anything particularly outstanding. The decor is a bit bland, but overall it is a good spot for a quick meal that is child-friendly. However, it may not be special enough for a special occasion outing.
we had a pizza which was fine, super thin, the pasta dishes didn't taste like the pasta was freshly made but from a packet and lacking in taste from the sauce. The starter, which were prawns, were in dire need of freshness. The garlic bread was surprisingly very thin, as soon as you touched it, it would break in your hand. the waitresses were welcoming but the footwear on some of them were off putting sliders with white socks). The portions are fine, not too much not too little, but in all honesty i could've made what we had at home for a third of the price we paid. I wouldn't use this restaurant again.
For a random walk in whilst out and about town, this was a brilliant find. The staff where very young, but all very polite, happy and helpful. They all seemed like they wanted to work together and be there. The food was brilliant; simple with little twists, but overall fresh, flavourful and well portioned. My only issue is that it was rather expensive for a two person lunch and pudding £54) however I understand the quality I’m paying for to an extent. Check the walls for the specials including wines- I missed this coming in and would I have known, I’d have had some.
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My husband and I went to this restaurant for lunch and I ordered a tuna pizza. Unfortunately, the pizza lacked flavor as it had minimal toppings, barely any tuna or mozzarella cheese, and a thin, tasteless base. At £13, it was also quite expensive. I used to enjoy their pizzas in the past, but it is clear that the quality and quantity have declined over the years. I will not be returning to this restaurant and would rather go to Cucina or La Sirena for a better quality pizza at the same price.
Food was average and expensive for what it was The tomato mozzarella salad was difficult to eat as too many cherry tomatoes compared to mozzarella. Staff were huddled at the back hiding away and chatting, to the point, we had to go to them to order more drinks and again to request the bill. Young staff needing to gain customer service skills. No hello or goodbye from them either. Sad times when businesses need customers to return to enable them to thrive.
I have the same pizza every time which seems pretty consistent but the staff are enough to turn you away from this place. Miserable manager who looks about 18 (nothing wrong with a young manager but extremely immature and bad attitude) not inviting , no welcome or Thank you or good bye. Caprese salad is awful, no taste and wine is very expensive. I’d go if a friend wanted to during the week but it’s not somewhere you’d go for a nice evening out
Irmas has recently had a change of layout and an upgrade in decor and layout however since this change there has been a noticeable change to service. Waiting for pre booked tables, which has never happens before. And waiting a very long time for just a pizza. The upgrade in decor has made a downgrade in service.
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Not been here for about 8-10 years. Quiet at lunchtime and waitresses look pretty miserable. Had a mushroom pizza which turned up cold so sent back to be heated, pizza poor still. Hot chocolate was nice but not very hot. I wouldn't bother to return.
People have different preferences for pizza, I really like the pizzas here, have been enjoying them for several years. The staff are far less engaged these days though.
