I’ve ordered this same meal at various locations across the country, and I've always been able to add cold toppings after the sandwich is made. However, Anna flat-out refused my request and became defensive. She claimed she couldn’t bring chicken and steak to the area where the cold items are added, which made no sense since cold sandwiches with various meats are prepared in the same place.
Moreover, the grill is not cleaned between sandwiches, which raises concerns about cross-contamination, but I never complained about that as I don’t eat red meat or pork. The main issue, though, was Anna's rude and aggressive demeanor during our interaction. I remained calm and polite throughout, yet sh...
I don't understand how this location has 4 stars. I had the worst experience. Placed my order on line and arrived at my pick up time and order wasn't ready. Waited an additional 30 minutes and order still wasn't ready. Had to leave to get back to work. Get off work to go get my refund the manager OMG rude disrespectful nasty had the nerve to tell me my order was ready on time. Was on the counter 5 hours later and had the nerve to try and give it to me. She's Latina/ Mexican with a very LOUD husky voice. Be ware. Had to make a complaint to corporate and might take it a step further. She was the most disrespectful manager I've ever encountered. Do yourself a favor and go to another location.
Place looks good. The way of preparation is clean and good. $7 for mini size looks little high to me. PORTABELLA MUSHROOM SWISS And The VEGGIE are the 2 vegetarian options available. Price per person: $10–20 Food: 4 Service: 4 Atmosphere: 5 Vegetarian offerings: Vegetarian menu or section Vegetarian options: Only 2 vegetarian option PORTABELLA MUSHROOM SWISS The VEGGIE
Through general manager was very rude. I previously received great service from this location, however, I do not plan on coming back after today. She had no time to discuss my concern and pretty much dismissed me. Absolutely NOT.
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The subs are tasty when they’re made correctly, but this only happens about 30% of the time. If you have dietary restrictions, be sure to double-check your order, as they often don’t follow instructions accurately.
Located in a really busy shopping center. They have great sub options to choose from. Don’t forgot to use their rewards app to get points Service: Takeaway Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5
DO NOT ORDER FROM THIS PLACE!!! I wish I had read the reviews before placing my order. My sandwich arrived completely drenched in juices, and they wouldn't provide any compensation. Just avoid it!
Through general manager is very rude. She dismissed a customer in front of me. Too aggressive. The service was so horrible.
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Never go here during lunch hours. They lose there tickets as well. Waited 30 mins for my order.
Really enjoyed my tuna sandwich. I’ll be back again.
