"Awful customer service, waited almost 5 mins for nothing. (opted for Cafe Nero next door)Wasn't acknowledged by any staff, given a menu or seated.Tables messy, restaurant disorganized. Bad management."
My friends and I went to Cafe Rouge near the 02 as we were attending an exhibition there. The restaurant was empty apart from a man conducting his office in the corner. We asked for spicy chorizo as one of our starters, but were told they didn't have any as the menu was changing in 3 weeks. We ordered a pint of Becks and were given a pint of Stella. We ordered a rose wine, but were told they didn't have it as the menu was changing in 3 weeks! One of our party had a burger, which was fine apart from the fact the onion had not been peeled, the waiter took the peel off to the chef, but we didn't hear anything back. We asked for a glass of water, which came in a glass with lipstick on it and the...
We had been hoping for a leisurely evening and found Cafe Rouge just the place we thought based on previous visits to other branches but this turned out to be an express version obviously targetting travellers at Euston railways station opposite with a cafeteria style counter for ordering rather than table service.Fast French food is an oxymoron, surely! The menu is limited we had boeuf bourguignon and mash. Could have done with some green beans! It was ok but cuisine like this should be savoured, not wolfed down in fast food restaurant surroundings with loud music.
Valentines evening after watching a show was struggling to find somewhere to eat. Went in and managed to get a table for 4. Service was brillant didnt wait long for drinks or food house wine reasonable price especially for london. Friend had steak which she enjoyed, i had steak baguette which was great. Other friend had a burger enjoyed and beef with mash was eaten by other friend which she enjoyed. This second i've been and have been pleased. Friendly staff. Thank you.
A bit hard to find but when you do its a little gem. If you go into the front of Harrods and walk directly to the back and go out the back door then the Café is on front of you. The service is absolutely top quality and the food was of the highest standards. According to the waitress, who I think was the proprietor, they loose their lease in Apr so get there soon before it closes. It takes Tesco vouchers for food only so we pretty much had a free meal.
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these are a chain of restaurants all over London with decent food usually nice staff average prices not really for a special night out though nice with group of friends couple for a normal night out.....cant complain never had a bad meal always pretty good only once something was very overcooked but I had It replaced no problem.. average prices like pizza express etc. would recommend .
Mum came to visit and before going to the British Museum we called in for some lunch. It was busy bit we managed to find a seat. Both had the croques madame which were nicely toasted and quite tasty. The coffee was also OK. Note this is not at table service but the service was reasonably quick.
Plenty of other places to eat at 02 my advice try somewhere else. Only persuaded to go there as friends had a discount voucher. Service was poor. Food took ages to come , only after we asked after about 25 mins did it be served. Staff spent a lot of time talking by the till. Food was average.
Had a yearning for Croque Monsieur. Bought a takeaway and it came with the best salad with olives and vinegar. I didn't ask for cutlery as didn't know about the salad, and staff didn't supply it. No toilets in the restaurant but the Nando's next door is accommodating.
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We ate here before a west end show. The service was very quick and efficient. Polite and helpful waiter. Usual cafe rouge fare tasty and hot. Good value in the heart of Covent Garden too. Well worth a visit.
Awful customer service, waited almost 5 mins for nothing. (opted for Cafe Nero next door)Wasn't acknowledged by any staff, given a menu or seated.Tables messy, restaurant disorganized. Bad management.
