Rude Staff and Very Poor Customer Service
I called Kazbah at about 10:00pm on Christmas day to see
what time they take last orders and if we can get there about 10:15 - 10:30 for
a shisha and few drinks (No food) and they said that they will be taking last orders
beteween 10:30 - 11:00pm and they will close about midnight. I told them I will
be there at 10:30 and they said no worries see you soon.
I get there at 10:30pm and I am then told they have no room
outside even though there was a table free. I asked to see the manager and I
spoke to him and he said I can take the table. I went and sat down and the guy
serving came up to me and rudely said "Who said you can take thi...
Rude Staff and Very Poor Customer Service
I called Kazbah at about 10:00pm on Christmas day to see
what time they take last orders and if we can get there about 10:15 - 10:30 for
a shisha and few drinks (No food) and they said that they will be taking last orders
beteween 10:30 - 11:00pm and they will close about midnight. I told them I will
be there at 10:30 and they said no worries see you soon.
I get there at 10:30pm and I am then told they have no room
outside even though there was a table free. I asked to see the manager and I
spoke to him and he said I can take the table. I went and sat down and the guy
serving came up to me and rudely said "Who said you can take thi...
Food is decent here but extra points for great customer service, above and beyond expectations. My favourite dish here was the octopus keftedes with beetroot tatziki, such a great combo. Crispy exterior, mash potato like interior mixed with octopus bits, all enhanced by the slight sweet and sour taste of beetroot tatziki.
The koshary (Egyptian rice) was a very light and subtle pilaf fried onion garnish with a mix of tomato and chilli paste that greatly complemented the dish. The last dish we had was the lamb shawarma, this dish was a bit of a let down as the lamb was overcooked and the bread was a bit dry. The flavours of the lamb had really good depth though, as it was rich and flavoursom...
Took interstate friend here. As a local, I would not pick a restaurant on the tourist belt of Darling harbour. Location is awesome, but as most places here, they employ backpackers fresh of the plane, with zero hospitality experience. Nice enough, but I have never seen more clueless staff. They have no idea about the menu, dishes, dropping plates, difficult to understand & over 3 hours no staff checked if we needed more drinks or water (which I have never seen). No shortage of staff but nil hospitality experience which leads into the quality of food, which was undercooked. These places, because of the sheer number of foreigners around, don’t rely on repeat business.
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We visited on saturday night, the place was full and it was waiting also they don't take reservation which is quiet justifiable as they have so many walkins. We waited and went after fireworks luckily after few minutes wait we got the table outside as we wanted to have shisha. They managed quiet well even in small outdoor place to give the feeling of shisha lounge.
We had few drinks and kazbah special shisha which was good. The price was on higher side which is extra perk of having the perfect location of darling harbour.
If u r planning to visit on satrday night to enjoy shisha with the view of fireworks and harbour, grab a seat soon in the evening.
Cheers????
Ahhh the place was great. Have been there over a weekend for dinner. As we were starving, we jumped to the main course. Koshary is a must try. Simply authentic mediterranean dish!! After having the main course, we decided to have a drink with a hukka in the open area which turned out to be good decision. Great place to be!
apart from its location, the restaurant is not really a wow. food is not satisfying and even the shisha is not the best one. the only good thing is the customer service
Came here with a bunch of friends after a show at the ICC. We had Tagines and some shared plates. Cant fault anything. Food was beautiful. Thank you…
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One of the most delicious food I ever hadTheir cocktail with some fruits (tropical) with some red wine with ice was very new and delicious to me.
What a shitty service.
Like for real, if you guys don't want to do your job, stay closed.
Grilled Haloumi With Watermelon, Mint, Pistachio & Orange Blossom Honey
Kazbah’s Grainy & Nutty Tabbouleh With Chia Seeds
Chips With Kazbah Seasoning & Toum Garlic Whip
Coriander Potatoes With Garlic & Harissa
Hummus With Spicy Lamb Mince & Pinenuts
Crispy Garlic & Sumac Lebanese Bread
Saj Bread With Labne & Za’atar
Sweet Potato Falafel Fritters
Char-Grilled Turkish Bread
