this place is the worst. I asked for a 12-piece killer bucket (family meal) and was denied that they were a frit. I then asked for 3 4-piece commos that they were ready to fulfill. Wait a minute. my original iron order could have been offered a total of 12 like 3 combos, but the manager still refused to give me a family court contract. I thought I was done with this place until I came to lunch at 1130. google says they're open, lady in the window says they can't open. must now work on two frits.
Food looks disgusting...order a Famous Bowl without the chicken. Asked if they could substitute the cookie for a biscuit...was rudely told No. This is the first KFC that ever said No. The Famous bowl was filled with water from the corn. We asked for a refund...we told her that we started drinking the soda...she said...doesn't matter give it back. Ok cook...no problem...they took the soda, opened it, poured back into the soda machine. I was horrified! No precaution for Covid at all.
Very disappointed. The Family Meal Deal, now only comes with two sides, no cole slaw. The biscuits were flat and hard. The gravy lid was not on correctly and it got spilled. The chicken had been cooked for a while. The price on the menu board was incorrect. Had to pay more at the window. Unless you have exact change you will not get any coins back. A wasted $26.
Chicken is fair but sides are nasty. KFC does know that Boxed Mashed potatoes need milk and butter and a dash of salt, in order to be delish. Now I know the mc&chese is the same nasty cause if KFC wont put 3 main ingredients in, the sides are lacking the same flavors. Also stop calling that brown stuff gravy. Want good sides go to popeyes! KFC needs help.
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Rude staff/crew, still using the COVID excuse not open the lobby for indoor ordering and or dining. It seems odd, when other nearby fast food establishments have open lobbies for indoor ordering/dining. Quality and quantity of food has eroded substantially, while at the same time Bad attitude from the crew members has shot-up significantly.
I recently visited KFC to order an 8-piece family meal, but was told they were out of chicken. I was very disappointed as this is their signature dish. This isn't the first time they have been out of an item, as last time they were out of cookies. It's frustrating that they are open for business but can't sell their main menu items.
Had my first KFC Chicken Sandwich today and it was bigger, fresher and taste better then Chick-fil-A. You could even tell it was a real piece of chicken not chicken that's molded to look like it. Let's face it. The Cornell has been making chicken longer than anyone else. He knows chicken. Why not treat yourself to the best.
I have visited this restaurant three times for a meal, and each time they were out of something. They only sell one product in a few different ways, yet they are constantly running out of it.
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The restaurant has an excellent location and serves delicious food with quick service. However, I deducted one star because most of the customers were constantly on their phones.
The young lady waiting for us is always pleasant. She needs more help
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