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"After waiting in line for 30 mins our order was wrong. The donuts were small and tasted stale."
Telefon: +18504384639
Adresse: 980 N 9th Ave, Pensacola, United States Of America, 32501
Reservierung, buchen
Stadt: Pensacola
Webseite: http://www.krispykreme.com
Gerichte: 10
Kategorien: 5
Bewertungen: 951
The original glazed doughnuts are gross. But the seasonal doughnut they have near the fall is pretty good. Originally it was the cinnamon swirl then they put a twist on it every year after. This year its pumpkin spice latte swirl. 1st day I attempted to get one, I said can I get 1 pumpkin sw ? I was cut off by the rude employee saying we ain 't got no pumpkin. I said ok, so you ain 't got nothing pumpkin period at all? She said no. I drove off found it hard to believe they had NO pumpkin doughnuts from the pumpkin line at all. So I called asked, well come to find out, they DID in fact have 2 of the other pumpkin doughnuts but yet I was told they didn 't have anything pumpkin at all. Listenin...
If I could give it 0 stars I would. For starters, there was a huge fly on the counter while James was taking our order. He smacked the fly with his bare hands, wiped it off the counter with his bare hands, and continued taking our order. He then proceeded to make our coffees WITHOUT washing his hands. He washed his hands once he was almost done making the coffee, and didn’t even scrub his hands; only rinsed a couple seconds and dried his hands on his clothes. On top of that, he was upset that we were making coffee orders. The coffees were disgusting, and we could tell he was making the coffees with frustration and without actually measuring the portions.All in all, seeing someone smack a fly...
this place does not even deserve a star, every time we try to get donuts late night, since this device is supposedly open “24 hours” all workers outside sitting on the curse around and when we are in the drive thru the excuse is that “our system is currently down” and it is not just a single time. it is every time, and obviously they stop drinks at 5 on the afternoon also what does not do, since when there is a “24 hours setup”. I suggest going to nine miles if you want a good service, because this place is not: maybe try to get new management and especially new employees.
I would give this place absolutely no stars if there was an option, I love a good donut after a night out, but this is probably the third time that I went in another time and her system was down. it is very regrettable that I sat in the car for about 10 minutes before anyone could even answer. (and one of their employees went out with their friend on the parking lot) please take the 24 hour sign if they are not opened 24 hours. Reserviere jetzt einen Tisch
we showed up 30 minutes before the close and went in. we were told immediately that the lobby was closed and we had to use the drive-thru. we then waited 10 minutes for the one person standing before us to order a chance. the donuts themselves were good, but the experience was less than desirable.
I am always let down by this restaurant. It is usually dirty, the customer service is lacking, and the donuts are often old and stale. During my recent visit, they didn't even have any glazed donuts available. These issues could be easily fixed, but they continue to be ignored.
There is no excuse NOT to open the area up again so that customers can come inside for a cup of coffee and donuts. Why is it still DRIVE THROUGH ONLY. Dunkin Donuts....hands -down better.
The donuts were good but the drive through was a mess. My order was wrong and I’m pretty sure I paid half of what I should have. They seemed really confused. Maybe it was just an off day. Reserviere jetzt einen Tisch
today is national coffee day to get a free coffee of choice and the donut also the apple spicy donut was great. still miss their pulverized zimt covered donut so wish it was back.
After waiting in line for 30 mins our order was wrong. The donuts were small and tasted stale.
